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Audi Santa Monica
Santa Monica, CA
119 Reviews
Whether you're a long-time Audi driver or looking to treat yourself to your first, Audi Santa Monica has the perfect new Audi or used luxury vehicle waiting for you. We offer a superior level of service and support, including the ability to shop online, value your trade virtually, and work with us remotely to purchase your vehicle. Of course, you're more than welcome to spend a little time at our showroom to take a long look at what's new from Audi. Whatever approach you take, it's how buying a car should be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 119 reviews
March 11, 2023
Santa Monica Audi's staff was warm and professional when I negotiated and bought my used Audi Q5. The salesman Reza had the original window stickers for all Q5's on their lot as I requested and helped me c I negotiated and bought my used Audi Q5. The salesman Reza had the original window stickers for all Q5's on their lot as I requested and helped me compare each. The woman in finance was really helpful by explaining the various warranty offerings so I could chose what made sense for my needs. General Sales Manager John Collis cemented the deal in a professional and friendly manner. More
by rmoneill2012
Employees Worked With
Reza, John Collis, John Collis
March 11, 2023
This is the second Audi that I’ve financed through Santa Monica Audi. I was happy to find the the same excellent service that I received the first time I went in, was intact and on full display some five y Monica Audi. I was happy to find the the same excellent service that I received the first time I went in, was intact and on full display some five years later. Everyone was patient, personable, and professional. The questions and concerns I’ve had since the purchase were readily addressed and resolved. More
by kayocharles
Employees Worked With
Munuwell Barrett, JOSHUA BARNAJIAN, CLAUDE DAUMAN
March 11, 2023
Have always loved this dealership. I’ve bought 2 cars and serviced 3. Tim Bennet is the best. Has always treated me well with no BS. I’ve bought 2 cars and serviced 3. Tim Bennet is the best. Has always treated me well with no BS. More
by Jonathan Carr
Employees Worked With
John Collis, Tim Bennett, CHEIKH DICKO
March 10, 2023
It’s been a pleasure doing business with Santa Monica Audi over several years.They are always efficient, thorough and professional in both sales and service. I always feel very well treated and taken ca Audi over several years.They are always efficient, thorough and professional in both sales and service. I always feel very well treated and taken care of by everyone there. I just wish that they would bring back the latte machine! 😁 More
by androth
Employees Worked With
Derek Schmidt, George Villaneda, John Collis, Chris Navarro, Chris Kelly
March 10, 2023
Poor salesmanship overall. Not one follow up call or email regarding purchase or customer service whatsoever. There was a total lack of caring regarding my repeated attempts t Not one follow up call or email regarding purchase or customer service whatsoever. There was a total lack of caring regarding my repeated attempts to add on service features w my navigation and initial audi care More
by bobsrothman
Employees Worked With
Jonas
March 10, 2023
I liked everything about this transaction. Small stuff happening in every sales but at the end everybody where professional and ready to help. Even I pushed it a lot but they stayed profession Small stuff happening in every sales but at the end everybody where professional and ready to help. Even I pushed it a lot but they stayed professional and respectful. I also love my car, best ever I could imagine. More
by mehranmir
Employees Worked With
John Collis
February 20, 2023
The brand new Audi Q5 2023 they sold me is defective as it vibrates going uphill at slow speed. The Santa Monica service department (Tim Bennet), the sales department, and the Audi manufacturer won't help it vibrates going uphill at slow speed. The Santa Monica service department (Tim Bennet), the sales department, and the Audi manufacturer won't help and saying all 2023 Audi Q5s vibrate gong uphill so that's normal. Never have heard a car going uphill to vibrate to be normal. Apparently Audi Q5 has design problem and it's not beneficial for them to admit the car has a defect. More
by JN
Employees Worked With
Tim Bennett
April 18, 2022
Tim from services helped me out. He was direct and to the point. Gave me the final price and the breakdown of it. Service was done in a timely fashion. He was direct and to the point. Gave me the final price and the breakdown of it. Service was done in a timely fashion. More
by JonathanChao
Employees Worked With
Tim Bennett
