Audi Santa Monica

Best experience ever I really wanted a new Audi but was dreading the prospect of having to deal with a car dealer- I assumed it would mean the usual 6 hours of haggling an I really wanted a new Audi but was dreading the prospect of having to deal with a car dealer- I assumed it would mean the usual 6 hours of haggling and yelling and deception and not actually getting the car I wanted, but I'm so happy to say my experience was the complete opposite! I worked with Carlos in sales and I was done in 1.5 hours. I left with the perfect car at a great price. He was extremely friendly, transparent, knowledgable, and understanding, he genuinely wanted me to find the best car for me. All around amazing experience! More

Dishonet this place is not a place like I thought before. I don't like this place. Their customer service is very so so!!!! Beverly hills maybe a good choice f this place is not a place like I thought before. I don't like this place. Their customer service is very so so!!!! Beverly hills maybe a good choice for you. More

5 star I had great sales experience I highly recommend this!best sales ever.really good sales friendly people perfect this definitely a 5 star.best customer I had great sales experience I highly recommend this!best sales ever.really good sales friendly people perfect this definitely a 5 star.best customer service too. More

Thank you Chris Blair ************************* Two years ago I leased my first Audi @ McKenna (Norwalk) dealership. Chris Blair was the Audi specialist assisting me with ************************* Two years ago I leased my first Audi @ McKenna (Norwalk) dealership. Chris Blair was the Audi specialist assisting me with my lease. With his experience the process was so easy and exciting that I felt very confident after leasing my first Audi . Chris Blair was there to guide me through the process. I am very pleased with the service and experience and nothing less than exceptional. Chris Blair is now my trusted sales advisor and exceeding my expectations and delivering on promises. I am someone who is doesn't do change very well. So if you find something that works I stick with it. So when the time came I called McKenna and they said he no longer worked there and couldn't give me any information. Goggle is such an amazing thing that I found him. Thank you Santa Monica!!! I wouldn't consider going to a different dealership or working with any other sales professional. Most of the time it's stressful purchasing any vehicle and difficult because of the paper work even though dealers can handle . Today I am in the car I wanted and he was able to fit my budget. Chris.... You are awesome and I'm happy I met you because you make it so less stressful and easy. If you don't see him then your missing out because he is trustworthy and very knowledgeable. As long as I have an Audi then Chris Blair is the man to see. Thank you Chris B and Santa Monica Audi. !!!! More

Dealer Was Very Helpful He got me into a great car and there wasn't too much back and forth. Felt like it was a very fair deal for both sides. He got me into a great car and there wasn't too much back and forth. Felt like it was a very fair deal for both sides. More

Bad experience for both visits I had gone to this dealership , 3 years ago and got a rude sales person. I was upset with the experience that went next door to Lexus and got a car. W I had gone to this dealership , 3 years ago and got a rude sales person. I was upset with the experience that went next door to Lexus and got a car. Went again recently and got another sales person, who was even worse. It seems like the culture of the place is messed up. Never going again. More

I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in the automotive industry 27 years and my experience with SM Audi was beyond excellent! Evan G I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in the automotive industry 27 years and my experience with SM Audi was beyond excellent! Evan Goldenberg talked with me on the phone before I came to the dealership and he did his homework before I arrived. So once I was there he already had my options ready for test drives. He explained each vehicle to me and in no time I made my decision and I could not be happier! My experience in the Finance Department was beyond excellent as well! GREAT Dealership, I definitely recommend it and I have sent my friends there. Loving my Audi! More

We drove 100 miles to purchase a vehicle. Financing took forever. They were unable to get final approval, so we agreed they would deliver the vehicle as soon as they receive the final approval the following forever. They were unable to get final approval, so we agreed they would deliver the vehicle as soon as they receive the final approval the following morning. We kept calling to see what time they would be able to deliver the vehicle; they were unable to give any definite answer. Until they called to inform us that the vehicle has been scratched and would need to be delivered four days later. We cancelled the deal and requested for our down payment. We did not receive our down payment until a week later and numerous phone calls to their financing dept. TOTALLY UNPROFESSIONAL PEOPLE!! More

I bought my car here 11 months ago in February. Multiple Issues occurred afterwards. The dealership did not give me license plates and told me they would send it to me. Then they recorded my address incorre Issues occurred afterwards. The dealership did not give me license plates and told me they would send it to me. Then they recorded my address incorrectly in the system. Then through many many emails, i have a record of over 10 emails throughout the months and many unreturned phone calls messages. The issue is still not taken care of. They took my DMV registration money and did not do anything nor did I get any apology. More

I bought a car from here and within 2 days I started having problems with it. They were very unhelpful with getting my problems fixed and even tried making excuses as if to say "that's how the car having problems with it. They were very unhelpful with getting my problems fixed and even tried making excuses as if to say "that's how the car is supposed to be." Also, after I agreed to buy the car my sale woman turned to another sales man and asked how many cars she had to sell to get a bonus. Very unprofessional. I then overheard another salesman insult other customers as they walked away. if you are interested in Audi, do two things: Buy new, and go to a different dealership. More