Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Sarasota
Sarasota, FL
104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 104 reviews
July 12, 2022
Worst service department of any dealership! Tried to schedule oil changes and last 2 times told would be 2-3 months! Then way overcharged in comparison to what Lexus charges! Can’t believe corp Tried to schedule oil changes and last 2 times told would be 2-3 months! Then way overcharged in comparison to what Lexus charges! Can’t believe corporate does not do something about the bad service department! More
by C
Employees Worked With
Service advisors
May 17, 2022
We worked with Jim Biersmith to purchase a CPO 2019 Q7. He was great to work with. Had us in our new vehicle in a just a few hours! He followed up with us the next day to see how we liked the car and if w He was great to work with. Had us in our new vehicle in a just a few hours! He followed up with us the next day to see how we liked the car and if we had any questions or concerns. We are working through just a few minor issues. But overall everything so far has been great! More
by Jill S
Employees Worked With
Jim Biersmith
April 08, 2022
I drive our 7th Audi, my wife drives our 6th. In the past this dealership has provided great service but recently this seems to have really gone down hill. My A6 notified me that I needed an oil In the past this dealership has provided great service but recently this seems to have really gone down hill. My A6 notified me that I needed an oil change so I called for an appointment. The best they could do was a month out! My wife had her A5 serviced recently and in the paperwork they gave her it indicated that the A5 was in need of a wheel alignment. They didn't offer to do it while she was there. They didn't even tell her about it. I noticed it when she got home and gave me her paperwork. She called to schedule it. Also a month out. I get that everyone has staffing issues and that we all have to deal with that. What really bothers me is that they do not seem to care. I don't know what changed, whether there is new management or new ownership but the great service they used to give is gone. More
by Handyman
Employees Worked With
Don't Know
January 26, 2022
Great communication from start to finish made the purchase of a new vehicle as easy as possible. Appreciated the honesty with regard to trade in as well as availability of what we were looking for. H purchase of a new vehicle as easy as possible. Appreciated the honesty with regard to trade in as well as availability of what we were looking for. Highly recommend Audi of Sarasota! More
by TomS1
Employees Worked With
Dain, Glenn, Mike
January 04, 2022
This is a review of Audi Sarasota Service. I have no experience with the Sales end. The vehicle, a 2019 Q5 SUV is a wonderful car, however. I will never use their service department again. Audi recom experience with the Sales end. The vehicle, a 2019 Q5 SUV is a wonderful car, however. I will never use their service department again. Audi recommends oil changes every 30,000 miles (synthetic oil). In early November 2021 I called for an appointment for my 3 year old vehicle's service. I was given the date of January 4, 2022, which to me seemed untimely at best. I also asked for new wiper blades and, as auto batteries in Florida last 3-4 years, I asked that they replace the car battery. They had the car for two days. In that time they managed to roll up a bill of almost $1000 although my coupon lowered it to $930. As an example, furnishing and installing a new battery was $397. New wipers were almost $100. The oil change and rotating and aligning the tires took up the remainer. In my opinion these charges are nothing short of larcenous and I will never again use their service department. The staff was courteous and apologetic but they said "It's not us. It's Audi". Unless the work involves warantee issues I urge every Audi owner in Sarasota/Manatee counties to find a third party mechanic. More
by Phil G
Employees Worked With
Kristy Harrington
December 22, 2021
Our sales person, Cherrie Granda, was very professional. I'm technology challenged so she helps me whenever I can't remember how something works. Today Glen had to work with my phone and car play to get m I'm technology challenged so she helps me whenever I can't remember how something works. Today Glen had to work with my phone and car play to get my problem solved. He was awesome. Audi of Sarasota gives great service. I also want to mention the car wash people. They do a great job also. Always very nice. More
by trippodo
Employees Worked With
Cherrie Granada and Glen
August 16, 2021
Excellent experience! The entire team made the experience seamless. There were no games, surprises or a “hard sell”. Our sales advisor, Melissa, was extremely knowledgeable, efficient, customer focused and k seamless. There were no games, surprises or a “hard sell”. Our sales advisor, Melissa, was extremely knowledgeable, efficient, customer focused and kept everything moving! The finance manager, Mike, was great and explained everything. Even the GM was great - responsive and honest - it’s evident he sets a great culture for the dealership. Love my Q8 and recommend everything about this dealership! Thanks team for making the experience enjoyable! More
by New car buyer
Employees Worked With
Melissa, Mike, Tony
July 29, 2021
Although there were 3 other Audi dealerships closer to my home, I decided to purchase from Audi Sarasota due to the phenomenal customer service and attentiveness from Dain Carlson. Dain was knowledgeable dur home, I decided to purchase from Audi Sarasota due to the phenomenal customer service and attentiveness from Dain Carlson. Dain was knowledgeable during the selection process and extremely attentive which made the transaction move along seamlessly. I love my new Q3 and definitely recommend contacting Dain and Audi Sarasota if you are looking for an Audi. More
by victoriaw206
Employees Worked With
Dain Carlson
