Audi Shrewsbury

Fantastic process from start to finish. Every person I dealt with was fantastic. No pressure. Highly recommend this dealership (and love our new car!) Every person I dealt with was fantastic. No pressure. Highly recommend this dealership (and love our new car!) More

Well I wish they would have looked into my warranty coverage before scaring me with a huge bill. And I’m still not convinced it’s normal that I have to top off my oil more than once between oil changes coverage before scaring me with a huge bill. And I’m still not convinced it’s normal that I have to top off my oil more than once between oil changes. Oil may leak, but the engine shouldn’t be burning oil. I feel like I’m bring told it’s normal until my warranty runs out, and then I’ll be on the hook for major engine repairs. More

We arrived at the dealership knowing what Audi we desired to purchase. The vehicle was purchased at the amount stated on the website with no attempt to upcharge. Our salesman completed our sale and allowed to purchase. The vehicle was purchased at the amount stated on the website with no attempt to upcharge. Our salesman completed our sale and allowed what I thought was a reasonable trade in offer. A very easy transaction with no changes or drama. I will definitely recommend this dealership. More

Great experience upgrading our Audi. The team was transparent and helpful - we had our two toddlers with us which made everything more eventful The team was transparent and helpful - we had our two toddlers with us which made everything more eventful More

They were quick to communicate. Which was great. I prefer this dealer 100%, and in fact they went above & beyond to help me. Explain everything, and very nice. I will continue to wo Which was great. I prefer this dealer 100%, and in fact they went above & beyond to help me. Explain everything, and very nice. I will continue to work with them. My only complaint (and I don’t blame them, this is more of an Audi complaint), my vehicle is new, 6k miles, the battery was dead- I feel like with the new car, this battery should have been replaced without hesitation, versus waiting for it to die or have issues again. I don’t fault the dealer at all. This issue was quickly diagnosed & resolved. I’m grateful for the communication. Very kind customer service. More

Haven’t had the best luck with my Audi lots of electrical problems still on sure whether I will lease another car from Audi problems still on sure whether I will lease another car from Audi More

I had gone to a few dealerships close to home without finding what I was looking for. Took a chance on driving to Shrewsbury and immediately felt comfortable. Charles (Mike) obviously had a lot of experi finding what I was looking for. Took a chance on driving to Shrewsbury and immediately felt comfortable. Charles (Mike) obviously had a lot of experience and did not put pressure on me. He understood that I was looking for a car that was easy to understand and drive. Once we agreed on a price, I completed the transaction with Mike the Business Manager. He also made this an easy purchase. Thanks very much for the TLC! More

I enjoyed the car shopping experience Paul Aoun created. I ultimately decided on a car very different than the one I originally intended to purchase and absolutely love it. Paul made the experience very str I ultimately decided on a car very different than the one I originally intended to purchase and absolutely love it. Paul made the experience very straightforward. More

The entire sales and trade and delivery experience was top notch. All departments worked together to create a terrific customer experience. top notch. All departments worked together to create a terrific customer experience. More