Audi Shrewsbury

My experience with Audi Shrewsbury has been great. I have a busy job and Audi Shrewsbury has been able to accommodate my schedule so I can get my car serviced when I have the time. Staff in the servic I have a busy job and Audi Shrewsbury has been able to accommodate my schedule so I can get my car serviced when I have the time. Staff in the service department are great and easy to work with. More

Service was fast and excellent. James was very helpful and had me on my way home in less than 30 minutes. James was very helpful and had me on my way home in less than 30 minutes. More

Extremely attentive to my situation. Great support and timely resolution of vehicle issue. Very impressive associate who coordinated my service!! Great support and timely resolution of vehicle issue. Very impressive associate who coordinated my service!! More

I was disappointed in Audi Shrewsbury’s service. After hitting a pothole and having to replace both tires on the passenger side, my 2024 A-6 wobbled at speed so I took it to the dealer. They charg After hitting a pothole and having to replace both tires on the passenger side, my 2024 A-6 wobbled at speed so I took it to the dealer. They charged me $210 to look at it and $229.95 to do an alignment. As part of the evaluation, they determined that both wheels were damaged and offered to replace them for $3,500. They offered no alternatives. After I purchased the A-6 I bought four alloy wheels and four Michelin X-Ice snow tires for under $2,000. I found the Audi wheel offered online for @ $350. I also found a wheel repair service that an auto body man said provided excellent service. Audi Shrewsbury offered no alternative to their $4,000 recommendation. I’ve owned A-6’s since 2014 and they are outstanding automobiles. Unfortunately, the Audi maintenance department has priced themselves out of what a middle class customer can afford. I’m also disappointed that Audi would design a wheel that a 69 year old grandmother who’s a conservative driver would destroy in a pothole on a small city street where the speed limit is 25 mph. More

Bobby and Jocelyn were very accommodating to my need as I left my car for detailing. Service was very good and well inspected by Bobby. Thank you. left my car for detailing. Service was very good and well inspected by Bobby. Thank you. More

Prompt service and Jim was able to accommodate a convenient pick up time for me. convenient pick up time for me. More

It was a smooth and pleasant service experience at Shrewsbury Audi, for my cars first service recently. Shrewsbury Audi, for my cars first service recently. More

Audi Shrewsbury dealership was excellent to work with as they were very accommodating in helping me find my used Q8. Ray Khan in Sales was especially attentive and very easy to work with. they were very accommodating in helping me find my used Q8. Ray Khan in Sales was especially attentive and very easy to work with. More

Bobby went above and beyond to get our car on the road in time for our trip. His efforts were appreciated greatly. Friendly, and helpful! time for our trip. His efforts were appreciated greatly. Friendly, and helpful! More

Giovanny made this a very smooth transaction. The dealership was very nice. I would recommend it The dealership was very nice. I would recommend it More