Audi South Austin
Austin, TX
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175 Reviews of Audi South Austin
I had a fantastic service experience with Brandon. There were numerous rather complex issues, including an antennae error code and the convertible top's side flaps failing. Brandon sorted it out profe There were numerous rather complex issues, including an antennae error code and the convertible top's side flaps failing. Brandon sorted it out professionally and competently, and his communications were timely. I can't recommend Audi South enough. More
The service team quickly addressed my flat tire with no appointment and were sensitive to my wife’s fractured vertebrae. I am satisfied with sales and service! appointment and were sensitive to my wife’s fractured vertebrae. I am satisfied with sales and service! More
Improper oil type added to car. Car was given back with 3 quarts oil to low. Paid for fluid top off and fluids were not done. Attitude of Brandon was not welcoming. Had to bring car Car was given back with 3 quarts oil to low. Paid for fluid top off and fluids were not done. Attitude of Brandon was not welcoming. Had to bring car back multiple times which is extremely inconvenient. Inspection report was inaccurate. Not all repair items were quoted but was told there were issues. Price $700 was not worth the service received. This was not indicative of the service I have received from other Audi service centers for my other Audi vehicles. Sent messages and emails and did not receive responses from messaging system for all messages. Did not receive feedback survey as promised from Brandon. Did not receive error code history as promised from Brandon. Forgot to do courtesy wash on first visit. Sat in lobby for hours and was told fluids were being topped off by Brandon yet fluids were not done. More
Great dealership, Aaron was so professional, attentive and polite. We got a beautiful Q7 thanks to him. I highly recommend this dealership. and polite. We got a beautiful Q7 thanks to him. I highly recommend this dealership. More
Aaron was such an amazing salesperson! He made the entire process quick, seamless, and stress-free while getting me a great deal. Adrian, the sales manager, was also fantastic—he worked wi He made the entire process quick, seamless, and stress-free while getting me a great deal. Adrian, the sales manager, was also fantastic—he worked with me to get the best value for my trade-in and made sure my second experience with the dealership exceeded my expectations. Truly outstanding service from start to finish! More
I Bought a used Q5 for my son’s first car. The vehicle was super clean. Our Client Advisor was Yeney Garcia who made the purchase a very enjoyable experience for us. I would highly recommend a The vehicle was super clean. Our Client Advisor was Yeney Garcia who made the purchase a very enjoyable experience for us. I would highly recommend and work with both Yeney and this dealership again. More
6 hour service time for a tire patch and reset tire inflation tag. Was supposed to be done within 2 hours but after dropping it off at 8:45, it was returned at 2:30. inflation tag. Was supposed to be done within 2 hours but after dropping it off at 8:45, it was returned at 2:30. More

