Audi South Orlando - Service Center
Orlando, FL
444 Reviews of Audi South Orlando - Service Center
Amazing service like always, Kody always takes care of my needs and is really knowledgeable. Keep up the amazing work and excellent customer service. needs and is really knowledgeable. Keep up the amazing work and excellent customer service. More
Love this dealership, always super friendly too! Brought in two of my Audi cars for a recall and they always give me an excellent loaner car. Love that they send me a video of the inspection after t Brought in two of my Audi cars for a recall and they always give me an excellent loaner car. Love that they send me a video of the inspection after they’ve installed the recall. More
I had a semi-emergency with my 2020 Q7 and didn’t have an appointment, but Kory the service advisor got me right in and I was on my way in a loaner provided by Marc in no time while Audi of South Orlando (AS appointment, but Kory the service advisor got me right in and I was on my way in a loaner provided by Marc in no time while Audi of South Orlando (ASF) repaired my vehicle the next day. Everyone at ASF that I dealt with, including the young man (whose name escapes me) that met me in the service area, were friendly, courteous, and totally professional. ASF will be my go-to dealership for all my car buying and service needs in the future. More
Excellent professionalism of the service department staff. Especially appreciate the video summary of the service provided on our vehicle. The loaner car was also much appreciated. staff. Especially appreciate the video summary of the service provided on our vehicle. The loaner car was also much appreciated. More
Customer services is subpar. I was offered a ride to pick up a loaner which is never available and they never sent me a ride. This has been one of many situations I have experien I was offered a ride to pick up a loaner which is never available and they never sent me a ride. This has been one of many situations I have experienced at this dealership. I will likely switch to Audi north Orlando as I have had a better experience there. More
Kory was friendly, prompt and informative. Sent a video of the service and pointed out specific issues but did not pressure to do all that was identified as the time was not critical but need Sent a video of the service and pointed out specific issues but did not pressure to do all that was identified as the time was not critical but needed to be done soon. Had a loaner car available More
Austin in service was very helpful and had great communication. I was in for a regular oil change service and asked them to look at another issue. He got all that done and back to me with an est communication. I was in for a regular oil change service and asked them to look at another issue. He got all that done and back to me with an estimate and an offer for me to text him direct when I was ready to get the repair done. More