Audi South Orlando - Service Center

I brought my car in for routine service and tire damage. I was immediately greeted by a staff member and was escorted to the waiting area. Snacks & betverages were offered. I waited a minimal amount of time I was immediately greeted by a staff member and was escorted to the waiting area. Snacks & betverages were offered. I waited a minimal amount of time before I was checked in by Derek. Derek was thorough and quick and I was able to get on with my day. Derek was very informative, sending me text messages throughout the day so I new the status of my maintenance & repair. I had purchased the tire warranty plan and Derek communicated with them to get my tire replaced without cost to me. Since I needed a new tire my car was not completed in one day. Derek continued to text me updates the following day and my car was ready around noon time. When I returned to the dealership to get my car, Derek was very helpful and expedient. He greeted me as soon as I came through the door, reviewed the paperwork and made sure I had no questions. I’m very happy with the service I received at Audi South Orlando and will return for all my future needs. More

Great Master Technician always does a thorough job and really like the video recap. Also enjoy the relationship we've developed with the Service Rep Danielle Martinez....a real delight to work with. really like the video recap. Also enjoy the relationship we've developed with the Service Rep Danielle Martinez....a real delight to work with. More

Ryan at South Orlando Audi did a great job setting up our service and keeping us informed. service and keeping us informed. More

Always outstanding service. Carson does a great job keeping customer informed. Love they always send a video explaining all the issues. Carson does a great job keeping customer informed. Love they always send a video explaining all the issues. More

Great service, on time, pleasant waiting area, very nice service representative, enjoyed the coffee bar, really like my Audi service representative, enjoyed the coffee bar, really like my Audi More

I have not taken my car anywhere else since I bought it new from Audi South because I trust your service and representatives like Danielle Martinez. new from Audi South because I trust your service and representatives like Danielle Martinez. More

The price for the car inspection is too expensive. I understand that Audi Lakeland charges about $250 as opposed to $400 to $500 at your dealer. I understand that Audi Lakeland charges about $250 as opposed to $400 to $500 at your dealer. More

I brought my S3 in for a recall along with one other issue. The team did a good job of keeping me informed of the issue and timing. Once I approved the repair I was told my car would be ready the next issue. The team did a good job of keeping me informed of the issue and timing. Once I approved the repair I was told my car would be ready the next day. Then the parts didn't arrive "on the truck" the next day. Which then led to the tech starting on another car which then further delayed the work on my car when the parts arrived the next day. I was out of a car for an entire week. I would've given them 5 stars if it weren't for the delays. More

Great service from the moment you arrive! Ryan was very professional and great at providing updates. Ryan was very professional and great at providing updates. More

Excellent customer service. The service department personnel are very attentive and knowledgeable. Very clean facility. The service department personnel are very attentive and knowledgeable. Very clean facility. More