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Audi South Orlando - Service Center

Orlando, FL

4.8
444 Reviews

444 Reviews of Audi South Orlando - Service Center

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January 05, 2023

Excellent service. Great communication between the customer and service advisor. Love the Lyft service that allows me to wait at home More

by Mrpurser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 09, 2023 -

Audi South Orlando responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 04, 2023

The dealership is conveniently located, clean and the service team is very helpful and courteous More

by rich.fildes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 06, 2023 -

Audi South Orlando responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

I called well in advance and couldn’t get a loaner vehicle. When the car was returned to me the next day, the spare part (flat tire injection canister) was laying in the back of the car rather than in More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jan 05, 2023 -

Audi South Orlando responded

Hi Greg, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 674-0855.

Jan 08, 2023 -

Greg responded

I am returning for service in March when I hope we will be able to report that the service was excellent.

December 30, 2022

Christopher and the entire staff of the Audi South Orlando service department are awesome every time I am there. Really appreciate the concise communication and quick service. More

by jpitcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 03, 2023 -

Audi South Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 24, 2022

Richie and the entire Audi South Orlando team took great care of my car, communication was empathetic and timely, and service was quick! More

by jenlaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
Dec 27, 2022 -

Audi South Orlando responded

Hi Jenlaker, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

December 22, 2022

I did the appointment online, was very easy. I get confirmation two days before the appointment, and the service was great, the dealer provide transportation to my home, so I don't wait too much More

by Carlos Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
Dec 26, 2022 -

Audi South Orlando responded

Hi Carlos, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 17, 2022

Audi South Orlando has an excellent service department. The thorough and interactive video inspection report helps me understand the why behind repairs on my car. Timely turn around is always helpful. More

by Golfgnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson in Service
Dec 19, 2022 -

Audi South Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 16, 2022

Service beyond expectations. Timely and friendly customer service advisors keep the customer informed about the current and future needs of your vehicle. More

by Ken B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Lemmery
Dec 20, 2022 -

Audi South Orlando responded

Hi Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 15, 2022

The service advisor is not friendly, doesn’t respond to inquiries. Bad bad service. Never again doing business at this dealership or buy anything from this dealership. More

by Alanayash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek,
Dec 19, 2022 -

Audi South Orlando responded

Hi Alanayash, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 674-0855 to discuss what we can do to help.

December 15, 2022

The entire staff is so accommodating and helpful. They all go above and beyond to ensure that your experience is definitely positive. I would recommend this dealership in a heartbeat. More

by Helgadarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
Dec 19, 2022 -

Audi South Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!

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