Audi South Orlando - Service Center

Very considerate took care of each issue. Gave continuous updates. Sent videos of my concerns with detail explanation. Would recommend with highest marks. Austin was fantastic to work with. Gave continuous updates. Sent videos of my concerns with detail explanation. Would recommend with highest marks. Austin was fantastic to work with. More

Service was excellent. Everything was explained well. Lyft ride to and from dealership also very helpful. Everything was explained well. Lyft ride to and from dealership also very helpful. More

My service advisor, who normally does an outstanding job, really dropped the ball on this one. This was a repeat breakdown so this time there was an issue diagnosing what was causing the breakdown. My car wa really dropped the ball on this one. This was a repeat breakdown so this time there was an issue diagnosing what was causing the breakdown. My car was down and in Audi's possession from 6/26/22 until 7/19/22. There was a complete lack of communication as I had to call and request info multiple times. I was never offered a courtesy vehicle, and only recieved one (7/13/22) after repeatedly requesting one after incurring over $400 in uber / taxi fees...not a favorable experience at all ... More

Excellent and timely service. Very helpful staff, Derek in particular was great to work with. Very helpful staff, Derek in particular was great to work with. More

The service was outstanding. Easily the best service I've ever received from a dealership. Easily the best service I've ever received from a dealership. More

Very friendly and love my service rep Danielle. Always keep you in the loop of what is going on with your vehicle. Always keep you in the loop of what is going on with your vehicle. More

Honestly, this place is genuinely professional and Dereck, our service representative, is on point. Thank you the staff is amazing. Dereck, our service representative, is on point. Thank you the staff is amazing. More

Fantastic customer service, communications, timeliness and consideration. I will definitely be back. I was treated with respect. Service dept was knowledgeable and kept me updated through the entire proce and consideration. I will definitely be back. I was treated with respect. Service dept was knowledgeable and kept me updated through the entire process. I loved receiving the videos showing me the maintenance performed and the current condition of my car. More

Danielle was friendly, courteous and helpful. I enjoy bringing my Audi in. Any questions about my vehicle are always answered. I enjoy bringing my Audi in. Any questions about my vehicle are always answered. More

Our most recent service went very smooth. Chris did very good for his handling of our service. Chris did very good for his handling of our service. More