Audi South Orlando - Service Center
Orlando, FL
442 Reviews of Audi South Orlando - Service Center
My experience after the sale has been awful. I’ve sent emails to accounting about my tag being registered incorrectly to a malfunction with my new Q8 locking me out. The service manager Robert is beyond emails to accounting about my tag being registered incorrectly to a malfunction with my new Q8 locking me out. The service manager Robert is beyond condescending. I would rate 0. The IVR also sucks because you can’t get anyone to answer the phone so leave a message. I’ve sent numerous emails to the GM Prakash without a response. Purchase a BMW where they know how to treat people. More
Seem to sit awhile waiting for someone to come over to you, you get sent in from dropping your car and told to sit in waiting room and then your left there waiting and waiting. Someone should come over ta you, you get sent in from dropping your car and told to sit in waiting room and then your left there waiting and waiting. Someone should come over take your name snd tell you we will be with you as soon as possible. Instead every time I sit n wait n feel like I’ve been forgotten about? More
Everything was as promised, along with a curtious staff. The car was ready as promised and had been washed prior to delivery. Very good experience. The car was ready as promised and had been washed prior to delivery. Very good experience. More
Great location great vehicles. Service reps are great as well. The customer service needs to improve more maintenance for new vehicles. If something goes wrong with a new car, dealer should fix. well. The customer service needs to improve more maintenance for new vehicles. If something goes wrong with a new car, dealer should fix. More
Very professional, knowledgeable, personable. Service Advisor explained all the work that was done and items recommended to also be done beyond the 3 year service items. Advisor explained all the work that was done and items recommended to also be done beyond the 3 year service items. More
Danielle was awesome! She went above and beyond to help me with my issue. Not only did she provide excellent service the day OF my service, she followed up with phone calls to the "Tire and Wheel Protecti me with my issue. Not only did she provide excellent service the day OF my service, she followed up with phone calls to the "Tire and Wheel Protection" service people, AND then to me. I will definitely continue to use Audi South for my service. More
Great staff and overall service experience. Kept in touch with me during and after my visit. Very professional and friendly staff. Took care of me right away touch with me during and after my visit. Very professional and friendly staff. Took care of me right away More