Audi Southampton

After a particularly frustrating experience at another dealership, I needed service done and choose AUDI of SOUTHAMPTON. This was actually my second visit with them. Overall, I had a very good experienc dealership, I needed service done and choose AUDI of SOUTHAMPTON. This was actually my second visit with them. Overall, I had a very good experience: I found them friendly, welcoming, helpful and honest. Kristen Horn, the service manager, was very much on top of things and contributed heavily to making the whole experience extremely pleasant. They gave a full list of items needed to be addressed, from necessary to recommended to suggested, without pushing for some of the non-crucial items. Actually, they offered to address a couple of cosmetic issues at cost, without charging for labor. Even if those were small/quick fixes, it felt refreshing to feel treated right and nicely. Loaner car was offered, a brand new Q5. I couldn't come back the day the car was ready, no problem, they let me keep the loaner car for an extra few days without difficulty. During that time, i received propmotional coupons that you are supposed to present at the time you drop the car, no problem, I faxed them over and they were applied to the job. I got the car back and everything is fine. Small plus: they now accept American Express More

I have used Audi Southampton for service on numerous occassions over the past few months. I purchased my A4 elsewhere, but this dealership is right near my job, and certainly more convenient. Chris and occassions over the past few months. I purchased my A4 elsewhere, but this dealership is right near my job, and certainly more convenient. Chris and Kristen in the service department are both wonderful. They are friendly, accomadating, informative and always helpful. A Q5 loaner is always provided, and always with a full tank of gas. Whenever service or warranty work is completed, my car is presented to me clean, and the work properly explained. I will be purchasing a new Audi in the next few months, and based on the service I have received thus far, I will certainly be purchasing from Audi Southampton. More

Great Dealership, honest, hard working and attentive. I was introduced to the people in service and was given a card for 12 free car washes after I commented I didnt always have the time to keep the car as was introduced to the people in service and was given a card for 12 free car washes after I commented I didnt always have the time to keep the car as clean as it was presented to me. Very helpful with my trade in and took the time to go over the car. Got a follow up phone from salesman to see how everything was and if I had any questions on the car. I would highly recommend the folks at Southampton Audi More