Audi Stevens Creek

I absolutely love my new Audi! The dealership took care of everything. Cassandra was especially great, one of the best people I've ever dealt with. of everything. Cassandra was especially great, one of the best people I've ever dealt with. More

Robert Fowler was very helpful in explaining the car features and also during the test drive. I was not satisfied with finance department service during the transaction. She was not very professional. features and also during the test drive. I was not satisfied with finance department service during the transaction. She was not very professional. More

Easy process without a lot of haggling. Straight forward negotiations. I liked all of the staff I met and everyone was easy to talk to. negotiations. I liked all of the staff I met and everyone was easy to talk to. More

Everything went smoothly. Big thanks to Sean Davis for his effort in the local audi community on behalf of the dealership. Without him we would have likely made the deal with Audi of palo Alto. his effort in the local audi community on behalf of the dealership. Without him we would have likely made the deal with Audi of palo Alto. More

Very smooth and pleasant transaction. Super friendly staff and no-pressure and not intimidating atmosphere. Cassandra Crawford and her associate, Marko, were fabulous and took care of us from start to staff and no-pressure and not intimidating atmosphere. Cassandra Crawford and her associate, Marko, were fabulous and took care of us from start to finish. More

Overall experience Both Kody and Jana were a pleasure to work with. None of the typical sales pressure or tactics from Kody and no pressure from Jana to purchase service Both Kody and Jana were a pleasure to work with. None of the typical sales pressure or tactics from Kody and no pressure from Jana to purchase services I did not want. Both were friendly, courteous and respected my time. More

Exceeded all expectations. Mariatu is incredible and Exceeded all expectations. Mariatu is incredible and Mohamed really good too. Mariatu is very practical and efficient. She insured that I get all an Exceeded all expectations. Mariatu is incredible and Mohamed really good too. Mariatu is very practical and efficient. She insured that I get all answers and everything went smoothly. More

Excellent experience at Audi stevens creek- understanding, helpful and fast, all things that I dont always expect for a car sales place. Highly recommend Cassandra and her team. understanding, helpful and fast, all things that I dont always expect for a car sales place. Highly recommend Cassandra and her team. More

Biggest disaster of my entire auto buying life. I bought I'd give -1000 stars if I could. Biggest disaster of my entire auto buying life. I bought an Audi Q5 from this dealership in October and within two we I'd give -1000 stars if I could. Biggest disaster of my entire auto buying life. I bought an Audi Q5 from this dealership in October and within two weeks of purchasing it, the air conditioner blew up. It was in the shop for two weeks and when I got it back it broke down again four days later, only this time it also came with a myriad of electrical problems. I put it back in the shop for another two weeks, which means I was without a car of my own for a month although they did give me a loaner. When I took it back again I was driving to Las Vegas and guess what happened? The entire engine blew and I was stuck on the side of the road in the dark for two hours. Unfortunately this dealership refuses to take the car back and will not respect the lemon law, given the fact the car is been in the shop for almost as long as I've had it. Please take your self-destructive car back Audi Stevens Creek. And oh by the way, my salesperson, her boss and Audi USA knows that my son passed away during this process and they all refuse to help. How's that for customer service? Do NOT go to this dealer. More

Mark made the entire negotiation and buying process super efficient. Unlike a lot of experiences I have had, he didn’t talk down to my wife and engaged us both equally throughout the process. I would be happ efficient. Unlike a lot of experiences I have had, he didn’t talk down to my wife and engaged us both equally throughout the process. I would be happy to work with him again on my next Audi. More