Audi Stevens Creek

Easy, smooth process! No pressure at all! Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring neg Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉 More

Great service Carina (in Cassandra's team) did a great job with us supporting through the new lease deal and explaining the car options & features in detail. Carina (in Cassandra's team) did a great job with us supporting through the new lease deal and explaining the car options & features in detail. More

Great Service Audi Stevens Creek changed our perspective of car buying experience. We worked with Zabih and he was very professional, patient, transparent and kno Audi Stevens Creek changed our perspective of car buying experience. We worked with Zabih and he was very professional, patient, transparent and knowledgeable. I would definitely recommend Audi Stevens Creek to all my friends. Thanks again. More

Friendly customer focused people I purchased a pre-owned Toyota Corolla. Tyler Turner and Mohammad Farhad made it smooth overall buying experience. They went extra length in removing I purchased a pre-owned Toyota Corolla. Tyler Turner and Mohammad Farhad made it smooth overall buying experience. They went extra length in removing tint. More

Awesome experience I wanted to check out an Infiniti they had, thinking that I was just going to look because I wasn’t sure if I’d qualify for financing or if my old bea I wanted to check out an Infiniti they had, thinking that I was just going to look because I wasn’t sure if I’d qualify for financing or if my old beat up GTO would be accepted as a trade in. So I was extremely surprised when the salesmen at this dealership did everything possible to help me. Thanks guys! You were awesome! Shout out to Kody! You were very helpful and awesome man! More

Nader at Audi Stevens Creek is the best!!! The car we wanted sold the night before we went to purchase it. It was the last one. They didn’t have the car we wanted but the sales team was great! The car we wanted sold the night before we went to purchase it. It was the last one. They didn’t have the car we wanted but the sales team was great! Nader and his manager went far and beyond to offer us great deals. Kudos to Nader! We went to 3 test drives with him, and he knew the cars’ functionalities very well. He was patient, curtious and very entertaining. I really wanted to buy a car from him as he is the best salesman I have ever interacted with. He was not pushing or rushing us, gave us the time and space needed. He was honest and not lying or scamming like many other salesmen are. Next time I would definitely contact Nader first! More

Top notch Low pressure, highly knowledgeable and friendly sales and finance staff. Pretty efficient getting paperwork done so my wife and I could enjoy the new Low pressure, highly knowledgeable and friendly sales and finance staff. Pretty efficient getting paperwork done so my wife and I could enjoy the new car quickly More

Renew lease She was very knowledgeable at her job and process went fast and easy , I started dealing with other seals man but I couldn’t finish up with him after She was very knowledgeable at her job and process went fast and easy , I started dealing with other seals man but I couldn’t finish up with him after 1 month More

Very nice They are all very nice and helpful. Definitely will recommend this dealership. Bought a SQ5 and they offer a really good price and deal. Thanks They are all very nice and helpful. Definitely will recommend this dealership. Bought a SQ5 and they offer a really good price and deal. Thanks More

Awesome experience Taylor treated wonderfully from start till end. He answered all our queries patiently. The lease option is pretty good for Audi and prices is qu Taylor treated wonderfully from start till end. He answered all our queries patiently. The lease option is pretty good for Audi and prices is quite smooth even for new foreign nationals. More