Audi Stevens Creek

Great but with a few slip ups I ordered my TT RS for European Delivery and the front end of the process at Audi Stevens Creek was great. The delivery experience in Ingolstadt was s I ordered my TT RS for European Delivery and the front end of the process at Audi Stevens Creek was great. The delivery experience in Ingolstadt was superlative, a memorable experience! The delivery in the USA was disappointing: a necessary cosmetic warranty repair was not completed and the SIM. Are for Audi Connect was not installed. I will have to return to the dealership to perform the warranty work and that delays application of PPF and Ceramic Coating I was going to do upon receiving the car. More

Helpful dealership Leasing a new car for foreigns is really hard, and very thankful to Audi Sunnyvale. It was very helpful to lease a Q3 from them, and they all very nic Leasing a new car for foreigns is really hard, and very thankful to Audi Sunnyvale. It was very helpful to lease a Q3 from them, and they all very nice people. All in all, good experience there. More

Awesome sales person Highly recommend Tenzin, he knows detail about car, price range, and what you want. Also, very good manner. Definitely top sales in San Jose. I had a Highly recommend Tenzin, he knows detail about car, price range, and what you want. Also, very good manner. Definitely top sales in San Jose. I had a very good experience in here. More

Best of the best Will always recommend this dealership to anyone that is looking for a friendly, knowledgeable, and professional staff. They treat you like family and Will always recommend this dealership to anyone that is looking for a friendly, knowledgeable, and professional staff. They treat you like family and make sure that you have the most pleasant time while purchasing your vehicle More

Very helpful and informative experience! I had visited a couple dealerships in the area before making my way to Audi Stevens Creek, and I had a great a experience. I spoke with Emane over I had visited a couple dealerships in the area before making my way to Audi Stevens Creek, and I had a great a experience. I spoke with Emane over the phone before arriving and he helped me test drive a specific car I was interested in. I thought I had done quite a bit of research on my own but Emane knew a lot more about the car than I had previously discovered. Emane also knew how to really show off the features of the car. He took us on the highway a couple of times so we could feel the performance of the car, and he knew how to show off the features like lane keep assist and adaptive cruise control. He made the experience really enjoyable and fun! I never felt any pressure to buy or talk numbers and felt comfortable the entire time. Emane was patient and helpful through the negotiation and buying process, and helped me set up my new car. The purchase process was straightforward and, what I felt, honest. They showed what similar cars sell for in the area, compared that to the MSRP and purchase price, and used those factors to come up with an offer price. Wayne was also very helpful in the finance process and made sure we could get the best deals possible. He explained the different warranties, why one would want one, and offered suggestions on what to take. I never felt pressured to buy any particular warranty and he didn't ask again when I rejected, though I did end up buying one and will probably extend the factory warranty based off the points Wayne provided. Overall I really enjoyed this dealership and the staff. I would recommend Audi Stevens Creek to anyone looking to try or buy a car. More

Amazing...Zabih and Taylor made the experience great! Zabih and Taylor were great, kind and patient. We were just looking, not expecting to go home with a car....Regardless of that Zabih spent time with Zabih and Taylor were great, kind and patient. We were just looking, not expecting to go home with a car....Regardless of that Zabih spent time with us and was not pushy whatsoever. He helped us find the right vehicle within our budget and all the bells and whistles. He made all things work in line and we ended up trading our vehicle in and driving home in our new car that we love!! Wayne in finance was also great, patient and friendly and felt he was very honest in helping us make the right choices in that department as well. From start to finish we had an amazing experience and thank them, especially Zabih who spent hours with us patiently (and even fed our kids pizza!!) More

Love my new car!! Everything about getting my new car was great. From the beginning, Cassandra and staff made sure that I received what I wanted and was informed of all Everything about getting my new car was great. From the beginning, Cassandra and staff made sure that I received what I wanted and was informed of all steps needed. At pickup, I got a tutorial of the features to assist in the transition. Can’t wait to hit the road!! More

Easy no hassle experience One of the easiest and least frustrating purchase experiences I've had. Mark was great in helping me find the car I was looking for, and Wayne Wallace One of the easiest and least frustrating purchase experiences I've had. Mark was great in helping me find the car I was looking for, and Wayne Wallace made the paperwork process so easy. He was straightforward and consultative about any additional offerings and didn't push the hard sell. Much appreciated. More