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Audi Stevens Creek

San Jose, CA

4.7
2,105 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,105 Reviews of Audi Stevens Creek

March 10, 2021

One of the best dealers I have worked with. Dillon was great from start to finish while helping me find the right Audi for the best possible price. More

by ANGELAROSERAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Christine
Mar 11, 2021 -

Audi Stevens Creek responded

Angela, Thank you for taking the time to write a review! It sounds like you had an excellent experience at Audi Stevens Creek, which makes us very happy. We appreciate you mentioning Dillion, and we will be sure to pass along your kind comments. Congratulations on your new Audi! Please come back and see us for any future automotive needs!

March 10, 2021

ClassyFun to work withMeticulous care of their Classy Fun to work with Meticulous care of their cars Fair - Honest We’d been to a few dealerships and this one was a pleasure. More

by ALLIE35768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim
Mar 11, 2021 -

Audi Stevens Creek responded

That's wonderful to see, Allie! Audi Stevens Creek is always happy to be of service. If there is anything else that we can do for you, please be sure to let us know. The pleasure was ours.

March 09, 2021

Good experience with Hamid- he responded promptly to my online request and was easy to coordinate test drive. He made the final paper work as painless as possible. More

by AMASTERS111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Mar 10, 2021 -

Audi Stevens Creek responded

Thank you for taking the time to share your painless and easy experience with Hamid! We are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!

March 08, 2021

Experience was OK. Needed to wait for 30 mins before helped. Sales representative Mariatu was able to answer all of our questions. The finance person (Rachel) was rushing signing of documents and felt More

by PARAKRAMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Rachel Fuentes
Mar 12, 2021 -

Audi Stevens Creek responded

Hello, I appreciate your feedback regarding your recent shopping experience. Given the opportunity, I would like to speak with you about your impressions. Please email me at Joseph.Quinonez@penskeautomotive.com. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

March 08, 2021

Despite being an extremely couple of days when I was in, Dillon took great care of me and would definitely recommend a friend to him. For me, walking through all the car features is extremely important and More

by MICHAELNGUYEN.MTN
Recommend Dealer
Yes
Employees Worked With
Dillon Christine
Mar 10, 2021 -

Audi Stevens Creek responded

We're so glad to see you were well taken care of by Dillion at Audi Stevens Creek. Congratulations on your vehicle, Michael!

March 08, 2021

A great experience! Quick and easy purchase at a fair price. The pricing was very transparent and the staff was friendly and very inviting. Good job! More

by SKASHYAP1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Slocum, Wayne Wallace
Mar 10, 2021 -

Audi Stevens Creek responded

Thank you for the kind review! We are glad to know that you had a great experience at our Sales Department. Congrats and happy driving!

March 08, 2021

Extremely professional and organized. The whole process was super easy. The finance paperwork was signed on a really cool screen and came on a usb instead of all the usual packets of paper. Love it!! Sales More

by mattriedlinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Velazquez, Wayne Wallace
Mar 10, 2021 -

Audi Stevens Creek responded

Thank you for the wonderful review! We love knowing that you had a great experience with us. We are always here to help at Audi Stevens Creek.

March 08, 2021

We were pleasantly surprised by the no pressure assistance and guidance we received from Zabih Rahim. He clearly explained our options, as well as the pros and cons we used to compare vehicles and More

by ellestad650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah in Finance was very helpful. , Zabih Rahim
Mar 10, 2021 -

Audi Stevens Creek responded

Thank you for the kind review! We are glad to know that you received excellent customer service while at our dealership. We are always here to help at Audi Stevens Creek.

March 08, 2021

Zabih was very helpful and responsive. I asked him a lot of questions on the phone and in the store, he did his best to answer all those questions. Pleasant purchase because of Zabih More

by Audi buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim
Mar 10, 2021 -

Audi Stevens Creek responded

Congratulations on your Audi. We will be sure to thank Zabih at Audi Stevens Creek for ensuring your excellent care. Thank you so much for sharing your feedback and have a wonderful day!

March 07, 2021

Sara Zhang was rude, cold, and ruined the new car experience. She place our 10+ pages of paperwork in a brown envelope instead of an Audi Folder. $80k vehicle and we get a brown envelope and terrible More

by BAYAREAORIGINAL2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Zhang, Mark Schroeder, James Burnham
Mar 08, 2021 -

Audi Stevens Creek responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the level of customer service received. Please send me an email at Joseph.Quinonez@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

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