2,468 Reviews of Audi Stuart - Service Center
All services completed as promised. The driver who picked up my car was knowledgeable and helpful. The service department seems to be very well managed. The driver who picked up my car was knowledgeable and helpful. The service department seems to be very well managed. More
My tires had been recalled, but I had already replaced one. I called on Tuesday, they had the ones I wanted in stock, and they said I could bring it in Saturday. So I did. I asked to replace all 4 tires, one. I called on Tuesday, they had the ones I wanted in stock, and they said I could bring it in Saturday. So I did. I asked to replace all 4 tires, but there was one that was not recalled and I wanted it back. No problem, we can do that. I knew I would pay for the extra tire and was okay with that. Then they told me it would not be ready until Tuesday at the earliest. I was not expecting that, but they gave me a loaner car. Tuesday comes, my car isn’t ready. They were changing 4 tires and putting one in the trunk. Friday…not ready until after 5:30. I went Saturday afternoon, paid my $375 for the 4th tire, and opened the trunk. No extra tire coming back. Service guy had no idea. It is now 3 weeks later and they still haven’t returned my tire (don’t expect them to now) or refunded me anything. They are now not responding to my contacts. I will not use Audi Stuart again for anything. More
Andy is absolutely phenomenal. He is an essential part of the team over at Audi and deserves a bonus and or a raise! His commitment to Excellence is something that everyone in cust He is an essential part of the team over at Audi and deserves a bonus and or a raise! His commitment to Excellence is something that everyone in customer service should aspire to. More
The sales rep was very responsive and polite. The payment options were numerous and fair. The car was delivered and is better than I expected from the photos. They spotted a small chip in the win The payment options were numerous and fair. The car was delivered and is better than I expected from the photos. They spotted a small chip in the windshield and replaced the windshield free of charge. This is unheard of for a preowned vehicle. I would definitely recommend this dealer. 4.5 stars. If they allow the customer to decline the ceramic coating for $1250, They would get five stars. More
Once again, when service was necessary Stuart Audi came through with flying colors. Thanks again. through with flying colors. Thanks again. More