Audi Stuart - Service Center

I received a notice from Audi regarding a safety recall for my recently purchased 2020 Q7. I contacted the service department, for the first time, and spoke to Kristine Allyn who setup an appointment and for my recently purchased 2020 Q7. I contacted the service department, for the first time, and spoke to Kristine Allyn who setup an appointment and a loaner for me. I requested a Tuesday and a 11AM appointment. I met Michael Smith He offered me two choices I could wait about an hour or I could have a loaner car, I chose the loaner. At 5PM that day, I got a call from Andy Mechmet .That my Q7 was ready, I returned the loaner and drove my now cleaned and washed Q7 home. Excellent first experience. More

Andrew always does a great job scheduling and getting our Audis ready for the road. His safety suggestions are always appreciated. Thank you and all of the mechanics at Audi Stuart. Audis ready for the road. His safety suggestions are always appreciated. Thank you and all of the mechanics at Audi Stuart. More

GOOD service, Mike has always been helpful,knowledgeable and friendly. the waiting area is comfortable &the coffee is great ,I missed the donuts !My car was serviced&washed in good time and i was on my way. and friendly. the waiting area is comfortable &the coffee is great ,I missed the donuts !My car was serviced&washed in good time and i was on my way. thanks More

I brought my Q7 in for its first “10000” service since purchasing it from Audi Stuart. On first blush envy thing was good, I was taken without a reservation and given a loaner. The snag came when I pick purchasing it from Audi Stuart. On first blush envy thing was good, I was taken without a reservation and given a loaner. The snag came when I picked up my freshly serviced car. Later that evening my cabin-air filter slid out into the passenger footwell. The cover for the cabin air filter was not replaced, and as it turns out was never there when the car was purchased. The tech noted the missing part but the service advisor failed to tell me at checkout. So I had to take time put of my day to go back to the dealer( a 30 min drive) to remedy the situation. My assumption was the tech had left it on his/her tool bench while servicing the car. One of the service managers spotted the notes in my bill and fixed the situation free of charge. My biggest issue was it took 4 phone called and 3 messages before getting a call back. Granted it was a Saturday but I started calling at 8 am and received my only return call around.12pm. More

The service was excellent. The staff was friendly & knowledgeable. The waiting area was extremely comfortable. My wait time was as promised. Coffee & refreshments were very nice knowledgeable. The waiting area was extremely comfortable. My wait time was as promised. Coffee & refreshments were very nice More

Good they did not fix anything they only reset the board I have the same problem in other vehicles and they end by replacing the electronic board board I have the same problem in other vehicles and they end by replacing the electronic board More

I dealt with a couple of the service department representatives due to my scheduling and rescheduling all of them were excellent. I like that they sent me updates via text. Great communication. representatives due to my scheduling and rescheduling all of them were excellent. I like that they sent me updates via text. Great communication. More

easy to schedule, good communication, good work ! Car came back clean and on time.... Not sure why they need a 25 word review... almost didn't do it ! came back clean and on time.... Not sure why they need a 25 word review... almost didn't do it ! More

great service showed up early and was accommodated by Andrew and was taken care of in timely manner by the entire service dept. thanks Andrew Andrew and was taken care of in timely manner by the entire service dept. thanks Andrew More

Great dealership. Customer serrvice and response. Except they make you write at least 25 words which is why many don’t do a review and skip Except they make you write at least 25 words which is why many don’t do a review and skip More