Audi Stuart - Service Center

I recently had the pleasure of taking my Q7 to the Audi dealership for service, and I can't say enough good things about my experience! My service representative, Andy, has been my go-to person since 2021, dealership for service, and I can't say enough good things about my experience! My service representative, Andy, has been my go-to person since 2021, and he consistently goes above and beyond to ensure that I receive the best customer service possible. From the moment I arrived, Andy was warm and welcoming, taking the time to discuss my concerns with my vehicle. His attention to detail and genuine care for his customers sets him apart. He kept me informed throughout the entire service process, explaining what needed to be done and ensuring I understood every step. I truly appreciate Andy's honesty and dedication; it's evident that he genuinely wants what’s best for his customers. I highly recommend contacting Andy if you need service—you won’t be disappointed! It's always a great experience under his care. Thank you, Andy, for another fantastic service experience! More

I brought my car in to have a part put in that I was waiting about 2 months on. When they were servicing the car I was informed that I needed new tires. I said no thank you. I was also informed that i h waiting about 2 months on. When they were servicing the car I was informed that I needed new tires. I said no thank you. I was also informed that i had a nail in my tire. When I pick up my car I didn't even get a quarter of a mile away when my tire pressure came on (this did not do this before the service and I traveled from PSL to Stuart). I called to let them know they did not offer to come back and fix my tire. I am a single woman driving home in the pouring rain that day and had to pull over to put air in my tire. When I looked for the "nail" I found a BOLT in my tire. I should of been asked to come back so they can fix my tire. I have been going there for 2 years for all my services. Not any more. Even when they saw the 'nail' the day before they didn't offer to fix only for me to spend money on new tires. Makes me think they don't care about their customers and only care about the money. Poor service and I will tell all my friends and family what happened and advise them not to go. More

Great service once again. I really appreciate the rental car option whenever repairs take multiple days. I really appreciate the rental car option whenever repairs take multiple days. More

Service department is not excellent. Very professional, courteous and efficient. It was a great experience- quick and easy. Very professional, courteous and efficient. It was a great experience- quick and easy. More

Dropped the car off for a battery on Friday. I was flying back into town on Saturday. I was told on Saturday that the car would not be ready for a week and they had no curtesy car for me. I had I was flying back into town on Saturday. I was told on Saturday that the car would not be ready for a week and they had no curtesy car for me. I had to borrow my brothers car. It took two full weeks to get my car back for just a battery. More

Excellent customer service and communication Would recommend him to everyone who is looking for an Audi recommend him to everyone who is looking for an Audi More

They are courteous and professional. Ethan made certain that all of my concerns were addressed. Ethan made certain that all of my concerns were addressed. More

This dealership is always very accommodating and helpful to me. They treat me like family. to me. They treat me like family. More

Stephan was great to work with. I will look forward to working with him on future. Service on my car I will look forward to working with him on future. Service on my car More

The service department is excellent in every way. Andrew is exceptional in delivering as promised Andrew is exceptional in delivering as promised More