Audi Stuart - Service Center

Quick responses to my texts. Tim got my car in with a last minute emergency. I'm a new customer and I am very impressed with the service. Tim is a great asset in the service depa Tim got my car in with a last minute emergency. I'm a new customer and I am very impressed with the service. Tim is a great asset in the service department More

Always kept informed of progress of service. Did follow up when completed. Service work well done Did follow up when completed. Service work well done More

Excellent customer service and very nice facilities. We are new to the area but were treated like longtime customers. We are new to the area but were treated like longtime customers. More

Helpful and considerate. Was very helpful to be able to get a loaner for us. Was very helpful to be able to get a loaner for us. More

Very professional service and good advice Tim was a good communicator and a consummate professional communicator and a consummate professional More

Took almost 2 weeks to say will not fix. Ruined plans as travelers to Florida Ruined plans as travelers to Florida More

Web said i get a loaner. No loaner. Then a discount was verbally approved for Audi Club membership, but it wasn't applied to invoice. Requested info on MMI UPGRADE PROGRAMMIN No loaner. Then a discount was verbally approved for Audi Club membership, but it wasn't applied to invoice. Requested info on MMI UPGRADE PROGRAMMING cost and was never followed up on. But they tried to sell me a car!Good for dealership, not for customer. More

Attentive and you feel very special there. Clean, nice waiting area. Receiving an appointment when I called in the AM.. Clean, nice waiting area. Receiving an appointment when I called in the AM.. More

Subjectively they seem to have attended to my needs as a customer but objectively both the accuracy and knowledge of the salesman was off and not accurate and the finance used deceptive practices to increas customer but objectively both the accuracy and knowledge of the salesman was off and not accurate and the finance used deceptive practices to increase the backend profits by stating the finance company required me to assume a service contract and gap coverage to obtain credit. This is against the contract and also was denied by the finance company. It plainly states in the contract that there is no such requirement to receive an extension of credit. Demeaning in the sense that I was reminded several times that I wasn't 'tier 1' credit. More