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Audi Tucson

Tucson, AZ

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rated
81 Reviews

4646 E 22nd St

Tucson, AZ

85711

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81 Reviews of Audi Tucson

January 30, 2024

I was there last Friday with appointment to purchase used car. The sales person Ron was nice and tried very hard. When it was time to talk to the manager Bryan everything went bad. He was very arrogant an More

by jesmabel
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ron and Bryan the manager
August 26, 2023

Always treated as though I’m the only customer they’re servicing. Attention to detail is spot on and I love the video walk thru of my service. Thank you, Jordan, for another great service experience. More

by katep0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hungerford
Aug 26, 2023 -

katep0901 responded

A giant thank you to Travis Hungerford (VW Sales) and Jordan, my Audi Service Advisor, for a great service experience. The attention to detail and willingness to problem solve has won my loyalty.

March 11, 2022

I scheduled an appointment for an oil change and tire rotation. As I waited, I saw other service customers come and go so I asked what was taking so long; it was 2 hours at this point. The rep Tony said More

by JCA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
May 06, 2022 -

Audi Tucson responded

Thank you for taking the time to share your experience with us. Customer satisfaction is a top priority here at Audi Tucson and we would like to learn more about your experience. We would appreciate the opportunity to make it right and please let us know how we can improve. Your Friends at Audi Tucson

March 15, 2021

I picked up my Audi allroad today after a Part 2 oil consumption test and not 10 miles down the road,my oil light goes off. I call the dealer and spoke with Robert asking if they filled my car back up More

by Kimberly O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
January 15, 2021

This is by far the worst Audi Service Department I have ever dealt with. I currently own two Audi’s and have owned a total of 5 Audi’s. I had service scheduled for rim resurfacing work. I live in Sierra Vi More

by Mark Spivak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
July 02, 2020

Amazing! I purchased a used car for my teenaged daughter. The salesman Stephan was very kind and very accommodating as well as the finance manager. We had a More

by Pam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan, Dan
February 27, 2020

Had an amazing experience, Mario provided one of the best customer service experiences ever. He always followed up with me and kept me up to date with the whole transaction. More

by sam.tobe1
Recommend Dealer
Yes
Employees Worked With
Mario Ezra Mendivil
Feb 27, 2020 -

Audi Tucson responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman

January 12, 2020

I just bought a new to me CPO Audi from Audi Tucson, I just bought a new to me CPO Audi from Audi Tucson, and wanted to give a kudos to Fred Fox, the Internet Manager. Fred made the whole buying proc More

by Stephen L
Recommend Dealer
Yes
Employees Worked With
Fred Fox
Jan 13, 2020 -

Audi Tucson responded

Stephen, Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. We appreciate the positive recommendation and look forward to serving you again. Your Friends at Chapman of Tucson

October 20, 2019

Amazing smooth experience! If you are looking for an Audi in Arizona, go no further. This is the place. Cesar Gonzalez provided the smoothest transaction one could ask for. V More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzalez, Fernanda
Oct 21, 2019 -

Audi Tucson responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Auto

April 20, 2019

Great Dealership! This is a great dealership. Carmina took care of me. They made the buying process and financing easier than expected. I would recommend this dealershi More

by Zach D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmina Garcia, Efraim Gonzalez
Apr 22, 2019 -

Audi Tucson responded

Thank you for the positive recommendation! We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. Your Friends at Audi Tucson

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