I came in for a recall repair. From the time I arrived in the morning to when I picked up the vehicle in the last afternoon, the experience was exceptional. Greeting, cafelatte, loaner car arrangement, paperwork, update on status, and finally delivery. I cannot think of a thing that was not done right. Stacey was the one who helped me with the service. She was in every way outstanding. I asked her for quotes on other service items beyond this particular trip. She was patient, meticulous and very efficient in communication. I also want to thank the lady who made the cafelatte for me while I was waiting, ... very warm service and great coffee!!