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Audi Tulsa

Tulsa, OK

4.7
87 Reviews

4208 South Memorial Drive

Tulsa, OK

74145

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87 Reviews of Audi Tulsa

May 08, 2025

We purchased an electric Audi from Audi Tulsa with the expectation of receiving the $7,500 federal tax credit. We properly submitted IRS Form 8936, trusting that Audi Tulsa, as the dealership, would handl More

by Rodvet12
Recommend Dealer
No
Employees Worked With
John Hill
May 08, 2025 -

Audi Tulsa responded

Thank you for taking the time to share your experience. We’re truly sorry to hear that you’re disappointed, and we understand how frustrating this situation must feel. We want to clarify a few details, not to dispute your concerns, but to ensure there’s a clear understanding of what happened. The vehicle you purchased is a plug-in hybrid electric vehicle (P-HEV), which falls under a different tax credit category than fully electric vehicles. At the time of your purchase in August 2024, our dealership had not yet enrolled in the IRS’s point-of-sale tax credit program—participation in that program is voluntary for dealerships and wasn’t something we had been notified you were specifically seeking at the time. We also weren’t made aware of your intent to apply for the federal tax credit during the sales process. Had we known, we absolutely would have looked into the eligibility requirements and registered at that time to support your goal. When you reached out in March 2025 for the necessary documentation, we worked to help obtain the $3,750 credit applicable to your P-HEV. Unfortunately, the IRS was unable to accept the submission, as it required the dealership to have been enrolled prior to the time of purchase. We truly regret that this has caused frustration. While we’ve done everything within our ability to help resolve this, we understand your disappointment. If there’s anything else we can assist you with moving forward, please don’t hesitate to reach out directly. Wishing you all the best, John Hill - General Manager - (888) 335-3073 x 109

April 24, 2025

My car-buying experience at this dealership was much better than I expected. Because I am female, I anticipated that my purchasing wishes would be treated with less than knowledgeable and equitable resp More

by OneHighVoice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sherrill
Apr 24, 2025 -

Audi Tulsa responded

Thank you for sharing your positive experience at Audi Tulsa! We're glad to hear that Ben provided attentive and respectful service, ensuring all your needs were met. We appreciate the recommendation and hope you're enjoying your new car!

April 10, 2025

Audi Tulsa was transparent and fair when I needed to replace my car that was totaled. More

by Fanman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maher Baalbaki
Apr 10, 2025 -

Audi Tulsa responded

Fanman, thank you for the great review. We look forward to seeing you again at Audi Tulsa!

January 18, 2025

I’ve used them for 6 years. Excellent customer service rep! They stand behind their work and appreciate their customers. More

by cutch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garafola
Jan 20, 2025 -

Audi Tulsa responded

Thank you for your loyalty over the past six years! We're delighted to hear that our team at Audi Tulsa has consistently provided excellent customer service. We truly value your support and look forward to continuing to serve you in the future!

January 15, 2025

Knowledgeable people, easy in and out. Clean loaner cars. Nice store to wait for your car. More

by garagerog81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 15, 2025 -

Audi Tulsa responded

Thanks for the shoutout! It's great to know you can count on our team at Audi Tulsa to provide premier customer and vehicle care during your visits. Safe travels until we see you next time!

January 12, 2025

Great service ever time I visit this dealership. Jason is awesome very professional and always take care of me More

by Hchristian91478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 13, 2025 -

Audi Tulsa responded

We're delighted to hear that Jason consistently provides you with great service at Audi Tulsa. Thank you for your kind words and support!

January 11, 2025

I had a great experience as usual. Audi Tulsa has always provided great service. Thanks. More

by bobbaker688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Jan 13, 2025 -

Audi Tulsa responded

Bob, thank you for the great review. We look forward to seeing you again at Audi Tulsa!

January 10, 2025

Fantastic service in every aspect of the dealership’s service and has maintained that level of excellence over the 8 years I’ve owned Audi vehicles. My wife is planning to get her next car here( currentl More

by william.stringer.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Numerous over 8 years
Jan 10, 2025 -

william.stringer.06 responded

Great work

Jan 12, 2025 -

Audi Tulsa responded

William, we're delighted to hear about your consistent satisfaction with Audi Tulsa over the years! We look forward to helping your wife find her next car and continuing our tradition of excellent service. Thank you for being a loyal customer!

December 19, 2024

They are very customer focused. I appreciate receiving a video that explains the work performed. The staff is very friendly and cares about their customers. More

by Hiltrud Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 19, 2024 -

Audi Tulsa responded

Hiltrud, we're delighted to hear that you appreciated the video explanation and found our Audi Tulsa team friendly and customer-focused. Thank you for sharing your experience with us!

December 02, 2024

Customer for 15 years, Audi Tulsa service department has always been friendly and competent for repairs and maintenance. More

by lindondonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Black
Dec 02, 2024 -

Audi Tulsa responded

Thank you for being a loyal customer of Audi Tulsa for 15 years! We're delighted to hear that our service department has consistently met your expectations. We look forward to continuing to serve you in the future!

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