Audi Tysons Corner

I had a problem with my Audi Q7 for about a few months. Due to some staff issues on the first attempt Audi service department could not address the problem and basically left me with a very unpleasant expe Due to some staff issues on the first attempt Audi service department could not address the problem and basically left me with a very unpleasant experience. Then I asked for the manager, Victor, to get involved. At that point things changed around, the problem was detected, parts were ordered and in a short time my car was fixed. He knew that the problem I experienced at the beginning was due to lack of responsibility of one his employees who left the company and he was there to do anything in his power to keep me, a customer, happy and satisfied and he achieved his goal. I truly appreciate his services and I would recommend Audi Service Department to all of my friends and families because from my experience I know they will take care of you and your car both. M.M. More

Ali was salesperson number 3 that I dealt with in this dealership. He was very attentive, respectful and never told me that something that I wanted was impossible. He was fair and I would recommend that dealership. He was very attentive, respectful and never told me that something that I wanted was impossible. He was fair and I would recommend that women can go work with him without having to take a male counterpart to oversee the sale. :) More

My experience working with Ali Malek and Audi of Tysons Corner was outstanding. He was straight forward, honest, and trustworthy during the entire process of buying my Audi A4. There were no hidden fees Corner was outstanding. He was straight forward, honest, and trustworthy during the entire process of buying my Audi A4. There were no hidden fees or unexpected "on site" tricks that I have grown accustomed to in working with most car dealerships. My experience with Audi of Tyson's Corner was a welcomed relief, especially since I had just had a horrible experience with another salesman from a different Audi dealership who tried to swindle me with hidden fees and in-store pressure. None of that occurred with Ali or any of his colleagues at Tyson's Corner. I would highly recommend Ali and his dealership to prospective Audi buyers! More

Overall Audi of Tyson's corner was a pleasure to work with. The staff was courteous, friendly, and extraordinarily helpful. In sharp contrast to the work I did with Tischer Audi in Maryland, who seemed with. The staff was courteous, friendly, and extraordinarily helpful. In sharp contrast to the work I did with Tischer Audi in Maryland, who seemed completely unable to remember what my requirements were -- I never had to repeat myself to anyone at this dealership. They knew what I wanted, searched for it, couldn't find it, and worked on a custom order. My only gripe is around a request for modifying the behavior of the DRL LEDs. I asked the dealership if they would be willing to adjust them so they always stayed on, even when the turn signal was on. I didn't get a "no." I didn't get a "yes." I got a "yes, but you are responsible for anything that goes wrong." I also was informed it was not going to void my warranty. Anything that goes wrong? Anytime? Really? I spent a week trying to understand this and eventually gave up. I'd have been happier with a "no." For something as innocuous as this change, I felt corporate policy getting in the way of customer satisfaction. There's got to be a better way of managing your customers and their expectations. More

Purchased a new Q5 thropugh the Audi Diplomatic Purchase program. Joseph Jay was very helpful, courteous and extremely responsive. He certainly made this sale happen in a timely and efficient manner. Eas program. Joseph Jay was very helpful, courteous and extremely responsive. He certainly made this sale happen in a timely and efficient manner. Easy and without any hassles! I would certainly recommend Audi of Tysons and Joseph Jay to my friends. More

Being a car buyer with very particular tastes and requirements can sometimes be a frustrating challenge for a dealership and salesperson, so I expected nothing more when the search for a new A4 began requirements can sometimes be a frustrating challenge for a dealership and salesperson, so I expected nothing more when the search for a new A4 began some time ago. I met Joseph at Audi of Tysons Corner after being contacted as a result of an online quote request. We talked about the various options I was interested in and other aspects of the car before coming up with a final configuration. He was able to find the "needle in the haystack" car, and though located MANY states away, he and the management at Tysons were able to facilitate the acquisition and delivery of the vehicle in just a couple of days. Working with Joseph was a relaxing and positive experience rarely had at a dealership. He knew the details about the vehicle and was able to answer any questions I had without trying to influence, pressure, or direct my final decision. Though I expected to hear it, I never once had to hear the classic car sales phrase "What'll it take to put you in this car today" So, Joseph, Sales Mgr Brian, and GM Mike, thanks for making this car buying experience just part of the fun of actually getting into the vehicle and driving it. I really do appreciate it! More

Our experience with Chris Ross was absolutely positive. He was friendly, professional and patient. More importantly, he was not aggressive and did not try to influence our decision. We certainly appreciate He was friendly, professional and patient. More importantly, he was not aggressive and did not try to influence our decision. We certainly appreciated that. Thanks to Chris, our first-time experience with Audi was very good, and we look forward to making our next purchase from the same dealer. More

Bijan Nejadi made buying a preowned vehicle a Tyson's Audi a real pleasure. The price of the vehicle for this dealership was way below a new car price but we were treated as if we were buying one of thei Audi a real pleasure. The price of the vehicle for this dealership was way below a new car price but we were treated as if we were buying one of their high end cars. At no time were we pressured into making a decision or feeling inferior for buying a pre-owned. We traveled 75 miles to Tyson's Audi and it was well worth the trip. Thanks again Bijan. More

Recently I purchased a used Mini from this dealership. And I must say it has been a wonderful experience. Worked with Abe Gueye and he was VERY HELPFUL. He was very friendly, worked with me to get a great And I must say it has been a wonderful experience. Worked with Abe Gueye and he was VERY HELPFUL. He was very friendly, worked with me to get a great price and has followed up with me to make sure everything is fine with the car. I would defenitely recommend this dealer to all. And if you get to work with Abe, things will work just fine. More

Ken was great. No pressure, spoke in plain english, and worked to get me a deal I could trust................................................................................................................ worked to get me a deal I could trust................................................................................................................................................................................ More