Audi Tysons Corner
Vienna, VA
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I want to recognize Darren Gerke as a patient saleman. He made it very easy to be at ease and confident and our decision to make a purchase with me. Thanks Darren I am enjoying my truck and my wife said w He made it very easy to be at ease and confident and our decision to make a purchase with me. Thanks Darren I am enjoying my truck and my wife said when she starts looking she will come see you first. Keep up the great work!!!! More
In the end. Sales manager Kevin called me and reduced the price of the car. I did buy it, however Tysons Audi needs help with customer service. The Internet sales and the entire sales structure is well b price of the car. I did buy it, however Tysons Audi needs help with customer service. The Internet sales and the entire sales structure is well below adverage. I requested information and best pricing for a vehicle they had listed online. After many emails and phone calls we agreed to a price. Not that this isn't normal however the person I was dealing with introduced himself as the Internet sales manager, most managers I have worked with at dealers never needed to ask someone about pricing. So price was agreed to and I was told that the total cost could be placed on my Visa, great, I get 1% cash back. 2 emails later he can only place a small amount as a deposit on the Visa. He asked when I could come into the store to complete the sale. The deal from e-mail 1 was I had planed to have the car transported to me as I didn't have time or the desire to drive to Tysons. So now what 5hours of my live wasted at the dealer to pay cash, not going to happen and I was told that a personal check would require 10 to clear prior to releasing the car if i didnt come into the store. Who wants to wait 10 days for the dealership to cash a check. So I was told complete a credit report. Why I'm paying cash. So I have all the paperwork and completed contract In hand the dealer sent it FedEx overnight. I'm still not going to wait 10 days so I get a check from my bank to the dealer and FedEx everything back. Should be all good!! I follow up the next day with an email that all was returned and I had the Bank check and not a personal check. I'm told that I still need to complete a credit report or come to the dealer. What??? It's a BANK check. My next question was so if I come into the dealer with a personal check would I be ok. This guy says Yes. What's the differiance. This dealer had the signed contract and was paid in FULL but still wanted me to come into the store. I have no clue as to what the game is but they declined to sellmthencar to me unless I waited 10 days for a bank check to clear or came into the store . Long store short not a customer friendly/convent dealer. More
I work with Darren Gerke on an Internet sale for a used Jeep Wrangler and could not be any more pleased. We passed a few emails back and forth to arrived at a great deal. I drove 90 miles to pick up this Jeep Wrangler and could not be any more pleased. We passed a few emails back and forth to arrived at a great deal. I drove 90 miles to pick up this auto and they had everything pretty much ready to go when we arrived. We were in and out of there in under 2 hours. I would recommend working with Darren to anybody that is looking to purchase vehicle from Audi of Tysons. More
Due to an unfortunate change in my financial circumstances, I needed to trade in my beloved Q7 for a much less expensive and more affordable vehicle. I came a across a used Volkswagen CC on the circumstances, I needed to trade in my beloved Q7 for a much less expensive and more affordable vehicle. I came a across a used Volkswagen CC on the Audi Tysons Corner website and was intrigued by its sporty look and great price. Django immediately responded to my online query and invited to the dealership to take a look at the car. Django's warm and friendly demeanor helped make the process of trading my vehicle in much easier than i expected. I was very sad to say goodbye to my Q7 but have been happy with the CC. I absolutely recommended Django and Audi Tyson's Corner for the purchase of a vehicle - new or used. More
I was in the market for a use A6, I found one online at Audi of Tyson's. I called on my lunch break at work, and spoke with Darren Gerke. The A6 did not pass VA state inspection, so I asked Darren to make Audi of Tyson's. I called on my lunch break at work, and spoke with Darren Gerke. The A6 did not pass VA state inspection, so I asked Darren to make a list of parts the A6 needed to pass. I went after work to take a look, and as promised Darren had the list of parts waiting. The deal took a couple of days to complete due to complications on my end, but Darren did not hesitate to help me along the buying process. The A6 was priced under 12k but I honestly felt like I was buying a Audi that was much more expensive. This was the third Audi that I have purchased but the first time at Audi of Tyson's and I couldn't be happier. Darren is a true professional. Next time i'm in the market for a Audi, Darren Gerke will be the person I call! More
Roma was excellent in providing friendly service and attempting to help me find a car. He went above and beyond compared to the dozen or so salesmen I encountered over the past 2 weeks. Thank you for attempting to help me find a car. He went above and beyond compared to the dozen or so salesmen I encountered over the past 2 weeks. Thank you for your honesty when showing me the cars being offered. More
Me and my friend traded-in 2 cars in 2 weeks period i believe. Both of them with Pavlo Lykhachov. With this I want to recognize Pavlo as very nice person and high level professional. His knowledge of believe. Both of them with Pavlo Lykhachov. With this I want to recognize Pavlo as very nice person and high level professional. His knowledge of the matter helped us a lot to make the right decision. Thanks to his professionalism the process went fast and smooth. I will highly recommend the service and will definitely return in the future. More
You should always buy a used car from the manufacturer of the same name...with that said, I would buy any car from this dealership! They gave me a fair price that we negotiated and they got me out the door i the same name...with that said, I would buy any car from this dealership! They gave me a fair price that we negotiated and they got me out the door in a reasonable amount of time. The car I purchased had an unforseen issue and they made sure post sale relationship was maintained by helping the issue go away! Great customer service, friendly atmosphere, great dealership! Thanks for everything!! More
We have bought multiple cars from Joseph Jay and there is a reason we keep returning and request him. He is very knowledgeable, intelligent, respectful and tries to make the deal work for the customer. He a reason we keep returning and request him. He is very knowledgeable, intelligent, respectful and tries to make the deal work for the customer. He relies on his professionalism instead of pressure or gimmicks and gives a sense about being trustworthy. We have recommended him to others and plan to continue to do business with him. Robert Schroeder More
Mr. Bounds contacted me about an inquiry I had made online. I was interested in a used Audi wagon and as soon as he knew he was getting one in that was within my price range, he contacted me. The sal online. I was interested in a used Audi wagon and as soon as he knew he was getting one in that was within my price range, he contacted me. The sale couldn't have been easier and Ronnie was wonderful in doing all he could to make sure I could buy the car. Everyone with whom I came into contact was terrific and helpful. I have used the HBL/Tyson's service department before and have always been extrememly pleased. This was my first experience with the sales department and I am equally happy. Marvelous dealer! Thank you to everyone! More





