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Audi Westmont - Service Center

Westmont, IL

4.7
462 Reviews

462 Reviews of Audi Westmont - Service Center

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August 08, 2023

Would not honor warranty extension and could not give a reasonable explanation. I will look for a new dealer for my next purchase. More

by pwhitt218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena
Aug 11, 2023 -

Audi Westmont responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0310 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 07, 2023

Everyone at this dealership is so very friendly and helpful, the service dept personal is always willing to do everything within reason to help with any issue. More

by ataggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elana
Aug 11, 2023 -

Audi Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Audi dealer is close by and friendly service department. Wish I can get loaner car. More

by Pravin shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Aug 11, 2023 -

Audi Westmont responded

Hi Pravin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 03, 2023

They were excellent. Diagnosed and fixed the check engine light in less than a day, after another dealer had it 10 days and couldn’t figure it out More

by mjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
Aug 07, 2023 -

Audi Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

No fault of your employees My car had 25,000 miles on it but it’s 4 years old. The checkup was $2400. I decided not to fix everything. Received a video with items that should be completed. The first one More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Aug 07, 2023 -

Audi Westmont responded

Hi Eileen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Service technician met me at the car and quickly checked me in and reviewed what needed to be inspected and then explained options and most cost effective options. More

by Hoehndd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 03, 2023 -

Audi Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 29, 2023

I brought the car in for service and a detail. The work was done perfect and the detail makes the car look like new. Joseph was courteous and a pleasure to work with. More

by Bill854
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 03, 2023 -

Audi Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

Friendly staff, service was on time and thank you for the great car wash. Always appreciated! More

by Jpanddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember his name
Jul 31, 2023 -

Audi Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 24, 2023

Audi of Westmont and Michael Glusak, my service consultant, were wonderful. They were friendly and courteous. Michael explained everything in detail and supplied a video of what was found that need More

by bcrun4fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Glusak
Jul 28, 2023 -

Audi Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2023

Brought in my car for the 10,000 mile service. Work was done quickly and professionally. I was informed of the status of the service throughout the visit and Hasan took the time after my visit wa More

by Gdavis_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan Hasan
Jul 28, 2023 -

Audi Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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