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Audi Westmont - Service Center

Westmont, IL

4.7
462 Reviews

462 Reviews of Audi Westmont - Service Center

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June 22, 2023

We went in for our first regular maintenance check after purchasing an eTron a year ago. Every aspect was smooth, from scheduling to the service visit itself, which was completed promptly and with no findin More

by JRDinIL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 26, 2023 -

Audi Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Westmont and we hope to be of service again in the future.

June 19, 2023

This was my first time for serving at Audi Westmont. They received me on time and explained my services carefully. I appreciate that they let me know which were needed now and which could wait until nex More

by niespos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Jun 22, 2023 -

Audi Westmont responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

I have been with Audi Westmont since 2004. They have always been wonderful to work with, both purchasing and maintaining my cars. Would not go anywhere else! More

by Wundrlust2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Alvarado
Jun 22, 2023 -

Audi Westmont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 18, 2023

I have scheduled appointments here since 2011. Their service has always been thorough and a positive experience. More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 21, 2023 -

Audi Westmont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 15, 2023

I always have a positive experience at Westmont Audi. My service rep, Michael, is very friendly and knowledgeable, and explains everything to me. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 19, 2023 -

Audi Westmont responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2023

Super easy scheduling, drop off and pick-up. Service writer thoroughly explained what would be done for the recall and other regular maintenance that was due. Only tried to "up-sell" a bit and More

by cjmoskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 19, 2023 -

Audi Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

The Audi Westmont dealership is very well operated. From buying a car, to repairs or just having the car washed More

by Ddpjm@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Kristian this last visit and he couldn’t be more efficient, kind and reliable
Jun 19, 2023 -

Audi Westmont responded

Hi, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

First time at this dealership. Mike service advisor was great, really went the extra mile to answer my concerns. I’ll be back for an oil change but don’t plan to spend $1500 for th More

by Bogeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guilbis
Jun 19, 2023 -

Audi Westmont responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 14, 2023

I've been to the dealer several times before but in the last couple of visits, the service has tremendously fallen and is below par with what Audi provides for their customers. More

by Jessk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Jun 19, 2023 -

Audi Westmont responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (630) 537-0310 so we can work towards a resolution.

June 14, 2023

Joseph was highly knowledgeable & professional yet also very personal in providing us the best care! The team was thorough in finding another issue which was resolved quickly and they were flexible to my s More

by nhlipari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cox
Jun 19, 2023 -

Audi Westmont responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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