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Audi Westmont - Service Center

Westmont, IL

4.7
468 Reviews

468 Reviews of Audi Westmont - Service Center

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February 02, 2023

Service was excellent, everything that need to be done was done and I was also informed of things that needed to be done and was done on time and for the money that was quoted to me. Thank you for the fin More

by pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Alvarado
Feb 06, 2023 -

Audi Westmont responded

Hi Pete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

The service agent, Chris, did an excellent job in setting the right expectations and follow up. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
Feb 05, 2023 -

Audi Westmont responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Excellent dealer, quick service, free lyft rides to home and back comfortable lounge and n More

by Adnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Feb 05, 2023 -

Audi Westmont responded

Hello Adnan, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 31, 2023

Mike was great. He helped explain the costs associated with the service. I also enjoy the video from the mechanic. More

by aschneidy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 03, 2023 -

Audi Westmont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 31, 2023

I knew this service was going to be a long time, so I worked around my schedule and the dealer's availability and got in for a 1st-in-the-morning and hoped that all work could be done by late afternoon. More

by HCS101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Feb 03, 2023 -

Audi Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Service associates are always friendly and helpful, work on my car was completed as promised, and they even washed my car! More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Feb 03, 2023 -

Audi Westmont responded

Hi, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 29, 2023

As always, prompt and efficient feedback and service has been provided to us. Thank you Peter and all of the those shop folks that make this happen each and every visit.. More

by ClarkWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Assenado
Feb 02, 2023 -

Audi Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

Audi takes care of my from start to finish exceptionally every single time! Love them! More

by caitkapolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
Jan 31, 2023 -

Audi Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

My Service Advisor, Elena, was great. She was very knowledgeable of the service and part I needed. She kept me up to date on the status of my car and a video inspection performed by the t More

by jgal727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Jan 31, 2023 -

Audi Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elena here at Audi Westmont! If you need more help, our team is available to talk -- safe travels!

January 21, 2023

Worst service, no one cares that you are waiting or not. I have been there for more than 6 hours. I took appointment through online and I drove to the service center on time. They collected my car with key More

by bikkiashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Appointment made on Javier leo
Jan 24, 2023 -

Audi Westmont responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0310. we hope to hear from you soon.

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