Audi Westmont - Service Center

Very customer focused. Kara kept me well informed of my service status and the repairs they recommended. Kara kept me well informed of my service status and the repairs they recommended. More

Everything about my first visit to Audi of Westmont was outstanding! Kara, my service consultant, listened to my concerns about my vehicle and the issues I had with my last dealership and was so kind. She outstanding! Kara, my service consultant, listened to my concerns about my vehicle and the issues I had with my last dealership and was so kind. She made me feel truly valued as a client, which made me feel so much more comfortable at this dealership. I also loved the video from the tech of exactly what work my vehicle needed!! While I do not want to bash the other dealership, I feel so much more confident that my vehicle will now be properly serviced and maintained. Thank you to the entire team! More

Very accommodating on a really busy day. Really good approach and addition by sending the service technician video of work performed and findings. Very happy with the service performed. Will Really good approach and addition by sending the service technician video of work performed and findings. Very happy with the service performed. Will keep returning to this dealer. More

The dealership was bright and clean. The 11:00 am appointment was for the most part "on time" The service and complete car washing was perfect. My drive home was great as it drove like The 11:00 am appointment was for the most part "on time" The service and complete car washing was perfect. My drive home was great as it drove like a new car! Thanks Walter Randerson More

Hi All the employees are very nice and helpful. Thank you for the complementary car wash. The diagnostic fee was a little high for my taste, but it is Audi. The dealership is easy to deal with 😊 Thank you for the complementary car wash. The diagnostic fee was a little high for my taste, but it is Audi. The dealership is easy to deal with 😊 More

Mike the technician very pleasant and accommodating And explain all that I needed done Thank explain all that I needed done Thank More

When I arrived at my service appointment all the paperwork was ready Vehicle serviced Andy explained future service needed Applied all discounts applicable Very satisfied paperwork was ready Vehicle serviced Andy explained future service needed Applied all discounts applicable Very satisfied More

When I bought the car at Audi of Westmont, it had a number of scratches. We were told they would be fixed at no additional cost to us and a car would be provided so I wouldn't be out one. When follow number of scratches. We were told they would be fixed at no additional cost to us and a car would be provided so I wouldn't be out one. When following up on when a car was available, I was told the salesperson shouldn't have promised a car. They would do the work, but I wouldn't be given a car. Four months later I brought the car in to be repaired as a recall also needed to be performed. I said I had to have the car back in less than a week and was told that should be no problem. No one called me to give a status (as I asked). I had to follow up on multiple occasions to ensure I would get the car back. The work was all done and the car looked good. The people were nice, but I had to do all the follow up. That was frustrating. More

Everything was great. service manager-Andrew did a great job explaining what was going to occur, service was timely and well done. Have always had excellent service exper service manager-Andrew did a great job explaining what was going to occur, service was timely and well done. Have always had excellent service experience @ Westmont Audi. More

Excellent work thank you. Appreciate you how fast the work is done on my car Appreciate you how fast the work is done on my car More