Audi Westmont - Service Center

Super nice people. Took care of us as soon as we walked in, very clean dealership & prompt service, KEEP UP THE GOOD WORK! Took care of us as soon as we walked in, very clean dealership & prompt service, KEEP UP THE GOOD WORK! More

Came in for maintenance work and problem resolution. The recommended work and maintenance items completed were all fine. The problem I brought up was not resolved - They 'forgot' to diagnose but offer The recommended work and maintenance items completed were all fine. The problem I brought up was not resolved - They 'forgot' to diagnose but offered no solution to bring it back in More

Very professional and knowledgeable staff. All my questions were answered, and concern was addressed. I’m very pleased. All my questions were answered, and concern was addressed. I’m very pleased. More

Very good experience with Kristian in the service department. I would highly recommend Audi Westmont. department. I would highly recommend Audi Westmont. More

The service was great. The technician was very knowledgeable. I’m pleased the quick turn around. The technician was very knowledgeable. I’m pleased the quick turn around. More

Purchased 2023 Audi Q7 Prestige drove round 8k miles only. Cameras are not working and gave it for repair, since it is under warranty they replaced it not able to find the problem. Again camera problem only. Cameras are not working and gave it for repair, since it is under warranty they replaced it not able to find the problem. Again camera problem with different Issues they kept it for 2 weeks and changed the camera again. They found some issue on the driver side and mentioned they fixed it. After that there was some noise coming whenever I start the car in the morning. He mentioned it will be a charge for the diagnosis, which I refused as I don't want to go anymore to Audi Westmont. Either Audi westmont technicians are inexperienced just want to make money by avoiding the Issues, because I updated to the service advisor Hasan that I am receiving the Maneuver malfunction and head lights mal function. They said it is some dust or debris sensor catch up. But I drove their loaner and my friends brand new audi q7 for morethan 3 months, I never got this problem. I told the same to Hasan and asked him why I never received the code for other Audi cars, no answer yet. Also my seats are cream white and it is discoloring, I repeatedly asked them and no response so far. I drive BMW and Benz and never had this kind of scenario. Especially my seat color is the same for all the cars and only Audi has this problem. I asked them who is the seat manufacture and they don't even know who it is? I strongly recommend don't waste your money by going to Audi Westmont, even though I didn't pay single penny-because my issue was covered under the warranty as it is a defect from Audi. I can understand the lack of their service department experience and desperate to make money no reasons. More

The dealer always gets me in and out quickly. They also wash my car and even show video of top mechanic working on my car. AAAA+++ SERVICE. They also wash my car and even show video of top mechanic working on my car. AAAA+++ SERVICE. More

Good service but expensive. Audis are high maintenance but good to drive and very comfortable Audis are high maintenance but good to drive and very comfortable More

I always have a great experience. Kaitlyn walks me through everything and make sure to me keep me in tune. Kaitlyn walks me through everything and make sure to me keep me in tune. More

Friendly and fast service experience. In addition the ser0vice included a car wash and interior clean In addition the ser0vice included a car wash and interior clean More