
Audi Wilsonville
Wilsonville, OR
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15k Audi A6 Maintenance My last experience was consistent with all previous, Rod does a great job, good communication, great follow up, worked to find the parts I wanted, and My last experience was consistent with all previous, Rod does a great job, good communication, great follow up, worked to find the parts I wanted, and ensured my needs were met, keep it up. More
The whole team was outstanding! Joe was excellent to work with, he came and picked me up from my home, never had that happen before. Set up the loaner for me until my car was deliver Joe was excellent to work with, he came and picked me up from my home, never had that happen before. Set up the loaner for me until my car was delivered several days later. Joe was great! Corey More
First service, oil change and code updates Overall experience was excellent, Brian Spears explained all necessary work required. I appreciate the team for getting us in and out in a timely ma Overall experience was excellent, Brian Spears explained all necessary work required. I appreciate the team for getting us in and out in a timely manner. More
Factory Open Campaign Service Call I received the mailer notifying me that my car needed a factory update. Audi Wilsonville was able to schedule me quickly, told me the service would be I received the mailer notifying me that my car needed a factory update. Audi Wilsonville was able to schedule me quickly, told me the service would be completed in about an hour (90 minutes with the complimentary wash), so I decided to just wait on site. I was on my way in just over an hour with the scheduled update, new car fob batteries and a clean car! Very pleased with the service and responsiveness of the staff. More
Generally good visit with 1 hiccup Overall the visit to Wilsonville Audi was fine, as usual. Service advisers were friendly & responsive and the work was completed satisfactorily. How Overall the visit to Wilsonville Audi was fine, as usual. Service advisers were friendly & responsive and the work was completed satisfactorily. However, one thing that frequently occurs and annoys me is that the technician did not leave my controls in the position that they were when I dropped the car off. Specifically, the light switch, which I always leave on AUTO, was in the OFF position (again). This caused me to drive for several blocks later that evening with my lights off until another driver flashed his lights at me. This was a dangerous situation. I have complained about this before on previous visits. More
Well done Appreciate your team fitting us in on short notice. Brian was great and very helpful in getting our needs handled quickly and efficiently, thank you! Appreciate your team fitting us in on short notice. Brian was great and very helpful in getting our needs handled quickly and efficiently, thank you! More
Professional and friendly service. A continuation of the pleasure of Audi ownership. The service department maintains the high standards (quality, timeliness, courtesy) I have come to A continuation of the pleasure of Audi ownership. The service department maintains the high standards (quality, timeliness, courtesy) I have come to expect from Audi. More
Great experience. I had a great experience with Audi Wilsonville. Michael was very knowledgeable and helpful with my purchase. I'm enjoying my new Audi Q7. Thank you! I had a great experience with Audi Wilsonville. Michael was very knowledgeable and helpful with my purchase. I'm enjoying my new Audi Q7. Thank you! More
Purchased a new A-4 Michael was great to work with. The entire experience was positive, and we would recommend Wilsonville Audi to any one. Great job, we'll be back! Michael was great to work with. The entire experience was positive, and we would recommend Wilsonville Audi to any one. Great job, we'll be back! More
Service dept was great; sales terrible. As usual service was top notch. Not so for sales. I asked for a price for my car and it was so low it was delivered by service dept rep, not in person As usual service was top notch. Not so for sales. I asked for a price for my car and it was so low it was delivered by service dept rep, not in person, not on paper, no discussion. If you are currently overstocked, etc and not buying say so. Deliver bad news in person. I am selling my excellent condition low mileage car to buy a truck so could not trade in for an Audi. Rate this experience as zero for this sales assoc. More