Audi Wilsonville

Trey was very informative and helpful in my decision to purchase the 2013 Audi A4. Overall great customer service and all employees were welcoming during my first trip to Audi Wilsonville. purchase the 2013 Audi A4. Overall great customer service and all employees were welcoming during my first trip to Audi Wilsonville. More

Audi Wilsonville absolutely redefines what quality Audi Wilsonville absolutely redefines what quality customer service is - I have never encountered such a fantastic team of sales, finance, and se Audi Wilsonville absolutely redefines what quality customer service is - I have never encountered such a fantastic team of sales, finance, and service staff. From the very first email that I sent to Kevin Fields (General Sales Manager), I was in good hands from beginning to end. Every time I sent an email, I received an expeditious and informative response within 10 minutes or so. This was still true even when Kevin was out of office at his personal home - he was available and ready to assist me in any capacity necessary. This top notch service would of been enough, but he didn't stop impressing there. Not only was he readily available, but he did everything within his power to give me the best deal possible in my search for a new car, without excessive coaxing from me! He made it extremely clear that he wanted to help get me into the car that was best for me, in the most manageable financial perspective. As I said, I never felt so comfortable dealing in a business transaction of any kind, not just limited to car sales. A completely no pressure, smooth sailing experience, with Kevin at the helm. When it came time to come into the dealership to close the deal Kevin and I had set down - I was again stunned with how quickly and efficiently it all came to pass. I didn't even have a set appointment, and as soon as I walked in, I was attended to by Kevin personally. I can tell that in his position, Kevin is a very busy individual, which makes it all the more impressive that he is right there ready to help as you need it. Kevin saw to it that I was assigned very capable sales staff - Anton Robinson and Jacob Goudy. Jacob took me out to the vehicle I wanted to purchase, which was pulled up before I even arrived, and allowed me to inspect it to my standards. After satisfactorily examining the vehicle, I jumped behind the wheel and took it for a very pleasant and well guided test drive by Jacob. Upon returning to the dealership, Anton took over, double-checking and triple-checking that my experience was agreeable before even beginning the paperwork. Which brings me to the next subject, yet again they impressed me with this! The paperwork was barely even that, as it was all digitized, and filled in for me to reduce wait time and hassle. All was explained to me in a thorough fashion, so as to ensure that I understood what I was signing before I was signing it. Once all the paperwork had been squared away, I was directed to the financial department, where Jeff Blackwood too immensely good care of me as well - he explained everything as thoroughly as possible, in a no pressure environment, before I signed anything. Jeff made it clear that my comfortability took precedence over closing any deals. This, in turn, made me want to buy from Audi even further. After all the paperwork was cleared and squared away, I was handed the keys to my brand new vehicle which was topped off with gas and waiting to drive me home! Before leaving, Anton gave me an incredibly detailed walkthrough of the vehicle, so that I had peace of mind in knowing how it worked. To put the proverbial "cherry on top", Anton let me know that if I ever needed a car wash, or anything explained in my vehicle that I should give him a call and he would see to it personally. In closing, as I began, Audi Wilsonville is the absolute pinnacle of service - they clearly know exactly what they are doing in regards to customer satisfaction. I can honestly say, even if I moved several hundreds of miles away - I would come back to Audi Wilsonville without a doubt to purchase another vehicle. They have certainly earned my business for life, and my glowing recommendation to anyone looking to buy a new vehicle. More

I am beyond impressed with this dealership! Our transaction was so smooth and quick. We are going to recommend this dealership to everyone we know and will definitely be coming back in the future. transaction was so smooth and quick. We are going to recommend this dealership to everyone we know and will definitely be coming back in the future. We were treated excellent! Thank you to our amazing sales rep ,Jason and everyone that helped make our visit with you guys great! More

Greatest sales man I ever meet in wilsonville! Comparing to sunset, I would definitely recommend wilsonville. Reason? Better price and better serves, you have other better choices? to sunset, I would definitely recommend wilsonville. Reason? Better price and better serves, you have other better choices? More

This was my second time buying a vehicle from Audi Wilsonville. The guys make the process so painless and do everything possible to get you the best deal. Both times, I have walked away being pleased Wilsonville. The guys make the process so painless and do everything possible to get you the best deal. Both times, I have walked away being pleased with my purchase and having zero regrets. They will be our first stop when we decide to do another trade. More

We looked at lots of cars, but decided that Audi was the right fit for us. Did some preliminary legwork through the internet, then came to the dealer. John Frentos coulnd't have been more helpful, nice an right fit for us. Did some preliminary legwork through the internet, then came to the dealer. John Frentos coulnd't have been more helpful, nice and friendly. Explained everything about the car and it's many features. We got exactly the trade in deal we wanted and the car we wanted at a price we thought was very fair for a hot off the press car. We were going to order bur John found us a car sooner. He kept us updated as to when the car would arrive, and once it got there, we were treated very well and got the paperwork done fairly quickly. The dealership was extremely busy as it was the last day of the month, but they still got us done fairly fast. John called the next day to thank us and let us know if we had any questions, he was there for us. Nice touch, and I believe him! We have had promises of "I'm there for you" from other dealers in the past with no follow through, but I am sure this time will be different. Everyone we spoke to just couldn't have been nicer and no pressure!!! Wonderful experience!! More

We purchased a new q-5 from Joe, not only did we get a good price without having to haggle, he stayed late, kept in touch with us and everyone at Audi Wilsonville is very nice and helpful! I will definite good price without having to haggle, he stayed late, kept in touch with us and everyone at Audi Wilsonville is very nice and helpful! I will definitely be back for our next car!! More

Awesome staff!!! Customer service was over the top! I had my two children with me and even they enjoyed our time at the dealership! Thank you! my two children with me and even they enjoyed our time at the dealership! Thank you! More

I had a wonderful experience working with Anton, I suggest you ask for him by name. He knows the inventory and help me determine the right car for me. I'm not new to cars, have owned many Mercedes Ben suggest you ask for him by name. He knows the inventory and help me determine the right car for me. I'm not new to cars, have owned many Mercedes Benz, one Porsche and even had a interest in an exotic dealership at one time. More

My Husband and I were looking for a coupé, we found exactly what we were looking for with the help of Jason Reate. Jason searched for the car that we wanted, from there out it was an easy purchase, al exactly what we were looking for with the help of Jason Reate. Jason searched for the car that we wanted, from there out it was an easy purchase, along with an excellent technical class from Travis Sutton and a follow up with Jason. "Everyone" at the dealership has been super helpful, this is obviously a 100% thumbs up review. clydean kleint More