Audi Wilsonville

2014 Audi S4 From the date I purchased my Audi S4 in 2014 the experience has been excellent. The car is great and so is the service experience. Keep it up! From the date I purchased my Audi S4 in 2014 the experience has been excellent. The car is great and so is the service experience. Keep it up! More

Consistently excellent service The true test of how good a service department is lies in its ability to handle the unexpected. When I brought my Audi Q3 in for a routine visit, anot The true test of how good a service department is lies in its ability to handle the unexpected. When I brought my Audi Q3 in for a routine visit, another issue was discovered, which required replacing a part that wasn’t immediately on hand. This sort of thing inevitably causes some inconvenience to the customer. However, I felt that my personal needs were kept at a high priority, and Dee made sure that the whole process was as painless as humanly possible. More

Always an excellent service experience. Painless and thorough service experience, except for the price. Audi Pre-Sense potential buyers and owners beware. A complete "Calibration" 4-wh Painless and thorough service experience, except for the price. Audi Pre-Sense potential buyers and owners beware. A complete "Calibration" 4-wheel alignment cost $499.95. It's only required under certain conditions, but my situation required it. Had I known that, I would NOT have opted to purchase this option. A "basic" 4-wheel alignment cost $250.00, which I thought was already high. More

Dee Sanchez AND all of the staff are very helpful - I think Dee is THE best! She is thorough and helpful and so very positive!!! Dee is always available and awa AND all of the staff are very helpful - I think Dee is THE best! She is thorough and helpful and so very positive!!! Dee is always available and aware of my time - she is respectful and professional as well as warm!! THANKS DEE!!! More

Car maintenance slight glitch. My experiences at Audi are always great! One glitch with my car service this time...... It was a routine maintenance service. I was given a nice Q7 My experiences at Audi are always great! One glitch with my car service this time...... It was a routine maintenance service. I was given a nice Q7 to drive for the day. Service department was on overload, so Edward called me to tell me my car would not be ready till the next day. I live in Salem and run a small company, so coming back up the next day was a bit of an inconvenience for me. Next time I come in for maintenance, I will be sure to request my car service is a priority and will be completed same day. More

Outstanding customer service Service was performed in the time frame I was told without delay. There were no surprises when presented with a summary of service provided. They we Service was performed in the time frame I was told without delay. There were no surprises when presented with a summary of service provided. They were excellent as always. More

Great Experience Friendly, professional, competent staff! We own a 2000 Audi A6, 4.2 Quattro and we have always had a great experience dealing with the Wilsonville de Friendly, professional, competent staff! We own a 2000 Audi A6, 4.2 Quattro and we have always had a great experience dealing with the Wilsonville dealership! They always notify us of all the work to be done and recommend services needed to keep our car safe and running like the day we bought it 18 years ago! More

Easy, Friendly and Great attention to detail! Working with Rod was such a pleasant experience, from the friendly warm welcome, to the quick review of the service needs, getting a loaner car, and s Working with Rod was such a pleasant experience, from the friendly warm welcome, to the quick review of the service needs, getting a loaner car, and setting expectations for when everything should be ready. He really cared about ensuring I was happy and delivering great customer service - and he did! Thank you Rod! More

Great Efficient, friendly, and organized -- All-in-all a pleasant experience. Staff were very professional, honest and reinforced my decision to buy an A Efficient, friendly, and organized -- All-in-all a pleasant experience. Staff were very professional, honest and reinforced my decision to buy an Audi. Good work. More

Accommodating Service Department I started hearing a noise in the back of my A3 while traveling on business. I called on Thursday afternoon to see if someone could check out my car th I started hearing a noise in the back of my A3 while traveling on business. I called on Thursday afternoon to see if someone could check out my car the next day. Friday morning, an inspection revealed that the problem was a wheel bearing than needed replacement. Additionally, I was informed that my rear brakes were also in need of immediate replacement. The problems were corrected and a loaner car was provided while I waited. I was thankful that they could effect these repairs on a busy Friday. More