"They crashed my car and did nothing for me. My car was..."
They crashed my car and did nothing for me. My car was in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked at the suspension and undercarriage damage, and before I could complain, they crashed the car causing $30k+ damage. They refused to do anything for me. I'm suing them
"Highest praise for this dealership! I had a..."
Highest praise for this dealership! I had a “misunderstanding” with my salesman, who was great despite the confusion. When we couldn’t resolve it, he suggested I reach out to the General Manager, Paulo Randazzo. Mr. Randazzo, a true pro, was only interested in my satisfaction and he resolved the issue immediately even though it cost him several hundred dollars. I’m sure he thinks I am wrong but that’s of no matter to him. He just wants me to be happy with Audi of Fairfield, which I am.
"Great experience at Audi of Fairfield. All concerns..."
Great experience at Audi of Fairfield. All concerns handled professionally and courteously. Loaner car provided and overall I was very pleased with result. Status reports were provided by phone and text so I was always aware of next steps during the 3 day process.