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Audi of Fairfield

Fairfield, CT

4.9
171 Reviews

435 Commerce Dr

Fairfield, CT

06825

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171 Reviews of Audi of Fairfield

February 28, 2025

Prepared, Friendly, Competent, Efficient. Simple and easy buying process. Salesman was not aggressive and make it enjoyable. More

by Race
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kearney
Feb 28, 2025 -

Audi of Fairfield responded

We appreciate your feedback on our team's approach and the smooth buying process at Audi Fairfield. Wishing you happy driving.

February 25, 2025

I had a great experience at Fairfield Audi Service. I recently inherited a 2021 Q3 with low miles but no real recorded history. Fairfield Audi service did a complete inspection and 40000 mile maintenan More

by ptg521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Velazquez
Feb 26, 2025 -

Audi of Fairfield responded

Thank you for sharing your positive experience with Audi Fairfield. We're glad the 2021 Q3 service met your expectations and that you found our inspection services thorough and convenient. Take care on the road.

February 25, 2025

Everything was great! Great customer service. Employee was very helpful and friendly. Will definitely choose again! More

by jennaaaa9678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Feb 25, 2025 -

Audi of Fairfield responded

Thank you for your feedback. We're glad to hear that you had a positive experience with our team at Audi Fairfield.

February 24, 2025

Best service I have had. Jason, my representative was great and kept me informed the entire time. Video of inspection was something new to me and informative. If I had an More

by tedcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 24, 2025 -

Audi of Fairfield responded

Thank you for sharing your experience and feedback. We'll keep looking for ways to enhance the waiting area for a better customer experience. We appreciate your support of Audi Fairfield and are glad our team kept you well-informed during the inspection process.

February 22, 2025

My service advisor is top notch! He stays on top of everything related to the issues related with my car. More

by Jorge D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Feb 22, 2025 -

Audi of Fairfield responded

We appreciate your feedback and are pleased to hear you're satisfied with the service. Thank you for choosing Audi Fairfield!

February 21, 2025

Appointment scheduled within a reasonable time. Loaner request accommodated. Service ready when I arrived. Very professional. Very efficient. A few additional services recommended but no hard sell. More

by Ewetmore712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
Feb 21, 2025 -

Audi of Fairfield responded

Thank you for sharing your feedback. We're glad to hear that the process was efficient and professional, and you found the video inspection helpful. We appreciate choosing Audi Fairfield for your service needs.

February 14, 2025

Polite,clean,, does the job right the first time. Good communication between customer and dealership. More

by dmcgrat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 14, 2025 -

Audi of Fairfield responded

Thank you for sharing this review. We appreciate your feedback and are glad to hear about your experience at Audi Fairfield.

February 12, 2025

This is the second car I bought from Audi of Fairfield. It was a great experience as always. We dealt with Karl in sales. He was very informative and a pleasure to work with. We love our new car. Thank More

by Beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Stiebel
Feb 12, 2025 -

Audi of Fairfield responded

Thank you for your kind words and trust in Audi Fairfield. We're pleased to know our team could assist you once again. Enjoy your new car!

January 25, 2025

Excellent attention from my salesperson Luis! Took time to listen and help meet my needs. More

by charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 25, 2025 -

Audi of Fairfield responded

Thank you for sharing your experience with us. We're glad to hear our team provided the attention and support you needed at Audi Fairfield.

April 17, 2024

Today I went for my regular maintenance appointment which was an oil change and drainage of coolant fluids, I had a parking break light on that I mentioned to them and asked them to look at. I was there for More

by mallorymancini3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 08, 2024 -

Audi of Fairfield responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the oil change and coolant fluid drainage conducted on your vehicle, its condition afterward, and the cost of repair provided to you by our Service Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, David Uva General Manager duva@penskeautomotive.com

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