Auffenberg Ford North, Inc. - Service Center

Great as usual, always good work, when I'm there. Staff is always on hand and helpful Staff is always on hand and helpful More

Having my oil change is never easier. Get there at seven in the morning have fresh coffee out of there and then home by 8 o’clock. Joe was amazing. He even washed my car for me. Get there at seven in the morning have fresh coffee out of there and then home by 8 o’clock. Joe was amazing. He even washed my car for me. More

Always reliable and professional with exceptional courtesy. Meets and exceeds promises and at a fair price. Wouldn’t consider other service provider options! courtesy. Meets and exceeds promises and at a fair price. Wouldn’t consider other service provider options! More

All employees I worked with were very courteous and professional. Left vehicle overnight picked up next day. professional. Left vehicle overnight picked up next day. More

I went in for an oil change and they changed the oil timely and informed of the next services my truck would need. timely and informed of the next services my truck would need. More

Great customer service. Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped me find the best price to include reminding me of my Ford Pass points. More

Very pleased with the service I received. Was offered coffee and other beverages during my wait. Was offered coffee and other beverages during my wait. More

They were able to work me in the following week and notified me when it was completed notified me when it was completed More

This dealership was professional, helpful, and very courteous. The customer service waiting area was clean and comfortable. courteous. The customer service waiting area was clean and comfortable. More

Have emailed Jim Willie who is on the website as the service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there wa service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there was several issues. - vehicle miss diagnosed during 1st assessment - billing incorrect - vehicle not completely put back together - no call letting me know vehicle was ready - reach out 4x on Friday 2x through text 2x phone calls with out any reply’s. More