Auffenberg Ford North, Inc. - Service Center

Poor workmanship on my transmission! They had put parts back in backwards. Had to have it done elseware because the warranty had expired. A rebuilt transmission should last longer than 7 months back in backwards. Had to have it done elseware because the warranty had expired. A rebuilt transmission should last longer than 7 months More

I would never dream of buying a car from this dealership based on the experience I had when I broke down while traveling through their area. Not only did they hit me with an exorbitant bill, less than 500 based on the experience I had when I broke down while traveling through their area. Not only did they hit me with an exorbitant bill, less than 500 miles later I found myself at another Ford dealership needing the same repair. The other dealership made the repairs at less than half the price, and in half the time. I asked Auffenberg Ford North to adjust what they had charged me, but they chose not to help. I believe they are rip off artists! More

1) I bought a t Jeep Rubicon and will always drive a Jeep Rubicon. 2) All my Jeeps will be bought at Auffenberg and from Shawn Stinnett. Enough said. Rubicon. 2) All my Jeeps will be bought at Auffenberg and from Shawn Stinnett. Enough said. More

Auffenberg will rip you off on service. Their service department told me I needed new ball joints and wanted to charge me $900. I took it to a dealer I trusted in St. Charles, MO and the technician expa department told me I needed new ball joints and wanted to charge me $900. I took it to a dealer I trusted in St. Charles, MO and the technician expanined that there was nothing wrong with the ball joints, in fact they were quite tight. The only thing I needed was a little grease on the joints and bushings to get rid of a creaky noise. That did the job. The dealer only charged me for a fron end alighment, which I thought was a good idea. The correct dignosis saved me $800. I will never take my car back to Auffenberg. Their customer service is sub-standard, they rarely have any parts in stock, and they close earlier than most Ford service departments. More