My father bought a truck out of the area and tried to get warranty work done. When he arrived for his pre-scheduled appointment, he was confronted by the service manager and was told, "you didn't buy your vehicle here, you are going to the back burner, I am going to fix all of the other customers first". Not only is this a bullying tactic, to punish those who didn't buy from auffenberg, but this sales manager was making decisions that he should not be making, and letting his emotions do hid thinking for him. This is both disrespectful, and unprofessional. I recommend going ANYWHERE else for all of your vehicle needs.