Autex Mazda of Keene
Keene, NH
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Gretchen is the bestist Bought a used VW Jetta with absolutely no problems .All employees were knowledgable, courteous and added a bit of humor. I highly recommend this deale Bought a used VW Jetta with absolutely no problems .All employees were knowledgable, courteous and added a bit of humor. I highly recommend this dealership. Gretchen was an experienced salesperson and a pleasure to do business with. No matter what your co-workers say Charlie you mop a mean floor.Thanks More
Totally stress free I'd been searching and researching cars for some time and had decided to try Autex as a last resort. My salesman, Donald Class' laid back approach was I'd been searching and researching cars for some time and had decided to try Autex as a last resort. My salesman, Donald Class' laid back approach was very helpful. I really appreciated his respectful attitude and the fact that he seemed to listen to my concerns and try to accommodate. Though I had no intention to buy immediately, I felt great about the deal they were offering (which had not been my experience thus far) and the Mazda service and product appeared to be one of the best I've found. I'm still surprised to feel so good about what is generally a stressful experience! Donald made it a low-key, easy interaction! More
Leased a new car-Mazda3 I am so glad a friend suggested looking at Mazdas when it came time for us to get a new car. The dealership in Keene was incredibly pleasant. There w I am so glad a friend suggested looking at Mazdas when it came time for us to get a new car. The dealership in Keene was incredibly pleasant. There was a calm atmosphere, despite it being the last Saturday in December (and it was clear they were fairly busy.)We were greeted immediately by Donald Class who carefully listened to what we needed. We were very frank that we were on a tight budget --never once did he try to convince us to get into a car we cannot afford. As said before, we were there on a friend's reccomendation so we didn't know much about Mazdas. Mr. Class believes deeply in the value Mazda offers. We learned a lot from him. These cars are dependable, affordable, and get great gas milage. All that, and leasing one from the Keene dealership could not have been smoother. All the employees were friendly,including the man who helped us with the credit report and financing. I'm very glad we are Autex Mazda customers. I have already suggested the dealership to some friends who are looking for a new car. More
Another wonderful purchase!!! Just bought my 4th Mazda!!! Gretchen has me hooked. Each and every time I start looking for a new vehicle she has exactly what I am looking for. Sh Just bought my 4th Mazda!!! Gretchen has me hooked. Each and every time I start looking for a new vehicle she has exactly what I am looking for. She is great!!!!! Professional, knowledegable and has a great sense of humor. She made this experience just like the other 3, very enjoyable!!! All around great dealership. They all work with you and for you and that is a great feeling. More
Who knew buying a car could be so pleasureable I owned my previous car for 14 years and loved it but needed to get a new one - I had very specific requirements for a new car. The folks at Autex we I owned my previous car for 14 years and loved it but needed to get a new one - I had very specific requirements for a new car. The folks at Autex were able to meet those requirements and more. Over the summer, I had gone in to check out a few Mazdas but said I wasn't ready yet to purchase anything. They did not pester me with calls or emails. When I was ready, I came back to look at cars. I appreciated that. When I decided on the Mazda 3 i Grand Touring 5 door, they were able to get the exact color with the accessories that I wanted as well. There were none of the usual back and forth with the sales manager to purchase the car. It was all done with the utmost respect for the customer. I also appreciated that Charlie talked directly to me and made sure that I understood the car and did not direct the information to my husband. I would highly recommend Charlie and the staff at Autex to anyone who is looking for a car. Mazda should be thrilled to have Autex selling their product. Jeanne C More
Great sales and service staff. Buying a new car at Autex Mazda was an enjoyable experience. Staff were friendly and easy going. None of the pushy sales techniques I encountered el Buying a new car at Autex Mazda was an enjoyable experience. Staff were friendly and easy going. None of the pushy sales techniques I encountered elsewhere. They had a lot of choices for Mazda 3's to choose from, and gave me a great discount on accessories. Their financing shopped around and found me a better rate than I was expecting. I've had one minor issue with the infotainment center. I called near closing time, and their service department fit me in and took care of it quickly. More
Fantastic Buying Experience Autex Mazda made my buying experience VERY positive. I was looking for a Mazda CX 5 and made an appointment with Gretchen. She was not only extraordin Autex Mazda made my buying experience VERY positive. I was looking for a Mazda CX 5 and made an appointment with Gretchen. She was not only extraordinarily knowledgeable, she was also extremely friendly and professional. I have gone into dealerships in the past and found that I knew far more about their product than the under informed sales people. Not in this case! From the test drive to purchase Gretchen handled all with capable grace. The sales manager Tim - was equally helpful. He worked hard to get me the best possible price in trade and I developed trust in him and in Gretchen in a short period of time. Autex is a small dealership and that is a good thing. The employees speak glowingly of the owner and they clearly feel well supported and happy in what they do. All this contributes to an excellent buying experience. I am pleased with the both price I paid and the quality of service. I would not hesitate to send a friend or family member to Autex Mazda. My CX 5 is a terrific vehicle and I am very pleased with Mazda as I researched them through everything from Car and Driver to Consumer Reports. That is a lot said "coming down" from an Audi. This is a quality car dealership that I would recommend highly to anyone. More
The Way Buying a New Car Should Be!!! Autex Mazda in Keene, NH, should post a sign outside their dealership, "Autex Mazda, The Way Buying a Car Should Be!" (Sorry..., but I stole the idea Autex Mazda in Keene, NH, should post a sign outside their dealership, "Autex Mazda, The Way Buying a Car Should Be!" (Sorry..., but I stole the idea from the Maine state motto: "Maine, The Way Life Should Be."). Just yesterday, December 6th, 2014, I bought a brand new vehicle at Autex Mazda, a CX-5 Grand Touring, blue reflex mica. I was even the first person to ever test drive this particular vehicle - how cool is that!!?? My car buying experience here was just about perfect. They are even going to drive it down to Amherst, MA, and deliver it to me after they go to the Massachusetts DMV and my insurance company. Wow! I wish to thank Donald Class and Tim Machunsky for their excellent service and for making my car buying experience a very good one. In the past I have left dealerships feeling dirty - having dealt with unscrupulous sales managers who pounce as soon as they sense a weakness or an ambiguity. Not the case at Autex Mazda - I would highly recommend this dealership to anyone. Words of advice: Do your research. There really are only 3 things you need to know about buying a car: Research, Research, and Research. Use the Internet and the many resources you can easily access online before going to a dealership In my opinion, some of the best resources are, AAA, USAA (military), Consumer Reports, True Car, Edmunds.com, Cars.com, Kelly Blue Book, NADA, CarsDirect.com. If you use these resources and do your homework you will more than likely have a much better buying experience because, "Knowledge is Power!" You will not waste your time or their time - and they greatly appreciate that! You will know what you want, but MOST importantly, you will know what price you should pay for it. There is a reasonable price which is fair for you and fair for them. Remember: they need to make a reasonable profit and you need to feel you got a good deal and were not ripped off. Regardless of what I just said above, (and I believe you need to do all that stuff) its still important to size up their vibes when you arrive. If you want a Mazda - and who wouldn't? Autex Mazda is a wonderful place to buy one! Matthew Eichenlaub (stockroomcat@comcast.net) More
Quick and friendly service Donald Class and the staff at Autex Mazda were friendly and easy going. There was no pressure and Donald was more than happy to let me and my family t Donald Class and the staff at Autex Mazda were friendly and easy going. There was no pressure and Donald was more than happy to let me and my family take a few different vehicles out for a test drive. When I did buy a vehicle from Autex ('06 Nissan Xtera) I felt that Donald gave me a very fair deal. Since I had paid cash in full, the paper work was a breeze and I was able to drive my new ride home that day. Thank You Donald and Autex!! More
friendly and patient service We bought a Mazda 5 and love it! Charlie Brown was our sales associate and he was very patient and helpful in helping us find what we wanted! Thank We bought a Mazda 5 and love it! Charlie Brown was our sales associate and he was very patient and helpful in helping us find what we wanted! Thank you! More