Autex Mazda of Keene

We stopped in late (after 5pm Friday) We knew Gretchen was trying to leave, so we just told her we just looking. Instead she went and got the car I wanted and let us take it for a test drive. LOVED IT was trying to leave, so we just told her we just looking. Instead she went and got the car I wanted and let us take it for a test drive. LOVED IT Mazda3 standard. I told her that I would be back in the morning after work. I told Gretchen that I would rather get teeth pulled than deal with car dealers. She said that she was different. She proved that she was different. I was out of there with my old truck (I miss her) traded in, and driving the car that we test drove the night before in less than 1 1/2 hours. Gretchen gets it! She did not pressure me in to a car that I did not need or could afford. I highly suggest seeing her first! More

Donald was wonderful - friendly, extremely knowledgeable, and not pushy! He mentioned Consumer Reports and other independent sources that give Mazda high ratings. He was very accommodating towards our needs and not pushy! He mentioned Consumer Reports and other independent sources that give Mazda high ratings. He was very accommodating towards our needs and preferences. Thank you for a great experience! More

I just leased a 2013 Mazda Mazda3 iTouring from Autex Mazda. This is the 5th (FIFTH) car that my family (my mom and I) have purchased from Charlie Brown at Autex Mazda and we will both continue to go to Mazda. This is the 5th (FIFTH) car that my family (my mom and I) have purchased from Charlie Brown at Autex Mazda and we will both continue to go to Autex and to see Charlie for our automobile needs. The reason we continue to go back to Autex and to see Charlie is because he, and the rest of the team, always take the time to understand our needs and always work their hardest to get us into the vehicles we desire at the price we want. I am going to be a senior in college and due to unforeseen circumstances, I found myself in a bit of a financial rut and the biggest of the burden was the payment I had on my 2011 Mazda3 that I also purchased from Charlie. I went to Autex and I told Charlie I needed a lower payment on my car. I was thinking of just refinancing, but when Charlie told me the price on my new car, it was an offer I couldn't pass up. Overall, Charlie and the Autex team saved me over $80 and got me into a newer, better car than what I had before. They worked around my schedule and respected every minute of my time. As silly as it sounds, I was a bit emotional during this time, and they even supported me through that. Charlie and the Autex team are AWESOME and due to their genuine care for their customers, I will never go to another dealership again. More

Great buying experiance, no hard sell, no high pressure, no formatted sales talk. Gretchen was a pleasure to work with and she is highly knowledgeable of the product she sells. no formatted sales talk. Gretchen was a pleasure to work with and she is highly knowledgeable of the product she sells. More

Purchasing a car is a difficult and stressful adventure. The first person to greet you on a car lot is usually the sales consultant. Often these people are not as interested in your transportation needs as The first person to greet you on a car lot is usually the sales consultant. Often these people are not as interested in your transportation needs as they are in moving a particular product. Donald Class, sales consultant, met us as we came to Autex. It was our second experience at Autex of keene. We were not disappointed. Donald listened to our financial parameters and the type of car that we were interested in . My family and I were treated with respect and were given honest service that most car dealerships are not known for. At no point in the process were we made to feel pressure to make a purchase or to compromise re: what we felt comfortable in paying. Donald class was courteous, honest and diligent in assisting us in our purchase. The entire team at Autez of keene including Tim Machunsky, sales manager, and Chris Barnwall, finance officer, coordinate their efforts in efficiently and courteously. I don't think that I will ever buy a car anywhere else. More

My wife and I bought a new Mazda CX-5. Our experience working with Gretchen Jackson was so positive and enjoyable, we're still a little in shock. It was the best car-buying experience we've ever had. No working with Gretchen Jackson was so positive and enjoyable, we're still a little in shock. It was the best car-buying experience we've ever had. No previous experience even comes close. Gretchen couldn't have been nicer or more knowledgeable. She flat-out knows everything about Mazda cars. She simply couldn't be stumped. Best of all, she didn't just wait for us to ask questions-- she pointed out things we were not knowledgeable enough to ask about. When we did ask questions, she explained everything promptly and clearly. And she was never in a hurry. We never felt rushed. She gave the impression she had all the time in the world for us. She has a great sense of humor, and a knack for keeping things very light and upbeat. I would never have believed that I could feel relaxed while buying a car, but that's exactly how we felt with Gretchen-- and it happened almost immediately. I can't recommend her highly enough. FWIW: Everyone we met at Autex Mazda of Keene was friendly and helpful. Our entire experience there was positive, and I can't imagine going anywhere else in future. More

My family has purchased four cars from Gretchen at Autex, which will likely become 5 next spring when we upgrade my fiance's current car. They are always extremely friendly and go out of there way to help y which will likely become 5 next spring when we upgrade my fiance's current car. They are always extremely friendly and go out of there way to help you. I'd recommend them to anyone. More

I had a great experience at Autex Mazda, they helped me get out of my Ford and into a much nicer CX 5 and they were more than happy to help me look at all my options. Donald Class was more than happy to a get out of my Ford and into a much nicer CX 5 and they were more than happy to help me look at all my options. Donald Class was more than happy to allow me to test drive as many different cars with as many options as I wanted to and Donald and the sales manager were able to get me into the car I wanted at the payment a month I was happy with! The service I receieved here went above and beyond Donald made sure I understood all the features of the car before I left and how all the different buttons and gadgets worked and he even gave me a tour around the dealership to make sure I understood where parts and service were for future use. All of this made the process of getting a new car very painless and I appreciated the effort and service! More

This was the best and fastest car purchse experience my husband and I have ever had! Every employee was pleasant and aimed for total customer satifaction. 100% satified, we will recommend others to Autex M husband and I have ever had! Every employee was pleasant and aimed for total customer satifaction. 100% satified, we will recommend others to Autex Mazda! More

I had a good sales experience with Gretchen. I was up front and honest with what I wanted and so was she. She believed in me and got me into a wonderful Mazda 6, and I appreciate it very much. This is my front and honest with what I wanted and so was she. She believed in me and got me into a wonderful Mazda 6, and I appreciate it very much. This is my 2nd Mazda purchase and I will return for my next vehicle in the future. Happy Driver, Linda S. from Vermont More