Auto Boutique Texas

Advertised one price. At closing, they added $1000 for “already installed lojack & paint” fees. Why $1000 more when dealership already knew that and wanted $1000 more???? At closing, they added $1000 for “already installed lojack & paint” fees. Why $1000 more when dealership already knew that and wanted $1000 more???? I expect to pay only TT&L over price —— not “other things” a dealership has done to the car that they don’t advertise in their pricing. Deal was done before 7:00pm. I’m paying by check. Place closes at 7:00pm. They weren’t able to process a cash purchase until well after 8:00pm. Car disappeared from my sight during this over hour timeframe. I had the car inspected by an outside mechanic before I purchased. Nothing was noted about bad tires. I’ve owned the car less than a month, had a blow out and replaced all 4 tires. Wish I had been able to see the car during the hour it was missing…. Nothing about the experience makes me want to purchase there again. More

April helped us! She was so nice, I got my first car with her help. I appreciated how accommodating this dealership was. She was so nice, I got my first car with her help. I appreciated how accommodating this dealership was. More

THE WORST CAR Lot every they sale lemons and old cars that have been wrecked with salvage titles they sold me a car that broke down the same day that have been wrecked with salvage titles they sold me a car that broke down the same day More

Pros: Price. Cons: Everything else. I knew the car I wanted. We discussed ahead of time. Unfortunately, I had to have conversations with THREE different Cons: Everything else. I knew the car I wanted. We discussed ahead of time. Unfortunately, I had to have conversations with THREE different people. First Peter, then Brianna, then finally Edwin. And none of them had a clue as to what was going on. I'd respond to peter via text/email and he'd get back to me a day later with a completely unrelated reply (are you still interested in this car?). Enter Brianna. I get a little hopeful because she actually sends pics and video of the car, clearly knows more. But boy oh boy, you'd think they don't even care about selling the car given that the average response time was a day. Even though I'd send multiple messages. FINALLY Edwin calls me ... looking for Peter. I tell him he has the wrong number then connect the dots and call back. He's ... at least he's responsive. In a timely manner. But I was clear about my car trade in being a lease, yet I get there and it's like some giant surprise. Long story short(er): I was there FOUR HOURS. For ONE car. Not test driving options, not negotiating, just sitting there by myself. With no communication. No nothing. I didn't even know there was coffee until someone made fun of me for falling asleep. I drove down 3.5 hours for this car, took longer to get the car then to drive down. You know what would be good if you're gonna keep someone there for 4 hours? Maybe SOME kind of food option. Snack? none. Vending machine? nope. ANY option? negative. I did occasionally get a smiling "oh we're working on it" from the manager (who, while he pissed me off by ignoring my situation, was definitely good at his job with others I give him that). But I absolutely love my car. It's basically new, and the price was the best i could find anywhere. So as long as you've got nowhere to be... and maybe some snacks... and a pillow... yeah you're good. But if you want a quick and efficient experience with staff that you feel actually wants you there... look elsewhere. More

The gentleman was knowledgeable kind and patient . I don't have more words . This is a headache to complete I don't have more words . This is a headache to complete More

Was originally looking at car A but ended up walking out with car B which was a better option anyway, steered me in the right direction with car B which was a better option anyway, steered me in the right direction More

Friendly staff, Very informative. Answered all my question and made sure all was done right. Answered all my question and made sure all was done right. More

Very happy with this dealership. There was some negotiating but in the end I left with the car I wanted at the price I wanted. They worked very hard to earn my business. My wife coul There was some negotiating but in the end I left with the car I wanted at the price I wanted. They worked very hard to earn my business. My wife couldn’t be happier with her new murano. More

Come get your car here. Very friendly and professional they work with you to help you get the car you want for your needs Very friendly and professional they work with you to help you get the car you want for your needs More

Spoke with a lady through text about one of their cars and i thought the conversation was going good and when i mentioned that i lived out of state, she turned around and stated that their financing would and i thought the conversation was going good and when i mentioned that i lived out of state, she turned around and stated that their financing wouldnt work out of state and trying to title the car wouldnt work either and she stopped talking. I mentioned that i was going to purchase the car with cash and the title didnt matter cause i would handle it here. So i plan on speaking with another agent in the coming week if the car isnt sold and i am going to avoid her completely. More