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Auto Club of Edison

Edison, NJ

3.6
602 Reviews

540 U.S. Highway 1

Edison, NJ

08817

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Showing 602 reviews

July 22, 2022

NEVER CALLED ME BACK FOR THE SALE I WANTED,UNTIL THE CAR WAS ALREADY SOLD THREE DAYS LATER. More

by josephrgreco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SALES LADY
Jul 22, 2022 -

Auto Club of Edison responded

Mr. Greco, After looking into your inquiry I have questions regarding your portrayal of events. Your lead entered our CRM system at 1:14pm on July 11th. You received an email from one of our representatives at 1:41pm stating that the vehicle was available and asking if you would like to schedule a time to come see the vehicle in person. That was followed up by a phone call at 1:46pm in which the rep did not connect with you. At 1:32pm on July 12th we reached out to you by email to inform that the vehicle had been sold the night before. I would like to discuss this situation with you. Please call me at 732-769-1400 and ask for Chris. Chris Porter BDC Manager Auto Lounge of Edison

July 20, 2022

I called to buy a very nice car. never got a call back until two days later telling me the car was sold.Awful customer service. More

by josephrgreco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Aug 08, 2022 -

Auto Club of Edison responded

Good morning, Please give us a call at 732-769-1400 and ask for Chris please!

Aug 08, 2022 -

Auto Club of Edison responded

Mr. Greco, After looking into your inquiry I have questions regarding your portrayal of events. Your lead entered our CRM system at 1:14pm on July 11th. You received an email from one of our representatives at 1:41pm stating that the vehicle was available and asking if you would like to schedule a time to come see the vehicle in person. That was followed up by a phone call at 1:46pm in which the rep did not connect with you. At 1:32pm on July 12th we reached out to you by email to inform that the vehicle had been sold the night before. I would like to discuss this situation with you. Please call me at 732-769-1400 and ask for Chris. Chris Porter BDC Manager Auto Lounge of Edison

July 13, 2022

Amazing experience from beginning to end. Very helpful sales team, Robert in sales, was very patient and the guy in finance was able to get me an affordable financing option. Definitely will More

by Richard Leary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 22, 2022 -

Auto Club of Edison responded

We are glad you enjoyed your experience with us. Congratulations on your purchase.

July 11, 2022

This dealership is amazing! Came in early in the morning and Kash was nothing but great help. He and the whole team were just wonderful. I left with the car I wanted and I could More

by Gregory Feldner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash
Aug 08, 2022 -

Auto Club of Edison responded

Hi, Gregory! Thank you for the 5-star review! We are glad you enjoyed your car buying process! Feel free to ask about our referral program you may give us a call at 732-769-1400 for any questions!

July 08, 2022

The staff are extremely knowledgeable and made sure that I would leave with a car that was within my budget. Robert helped me trade in my old car for a new one. Overall, the experience was great! More

by russell blakeslee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 08, 2022 -

Auto Club of Edison responded

Hi, Russell Thank you for the 5-star review! We are glad you enjoyed your car buying process here at the Auto Lounge Of Edison! Please feel free to ask about our referral program you may give us a call at 732-769-1400 for any questions.

July 05, 2022

I had a great experience at this dealership! The salesperson was very knowledgeable and helped me find the perfect car. More

by Jamie Goodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 08, 2022 -

Auto Club of Edison responded

Good Morning Jamie, Thank you so much for the 5-star review! We are glad you had a good car buying experience here at the Auto Lounge Of Edison! Please feel free to take advantage of our referral program you may give us a call at 732-769-1400 for any questions.

June 30, 2022

The staff at this dealership are amazing! They went above and beyond to make sure I found the perfect car for my needs. More

by Rebecca Coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash
Aug 08, 2022 -

Auto Club of Edison responded

Good Morning, Rebecca Thank you so much for the 5-star review! We are glad that you enjoyed your car buying experience here at the Auto Lounge Of Edison! Please feel free to take advantage of our referral program you may give us a call at 732-769-1400 for any questions!

June 28, 2022

I was having issues getting a deal on a car due to bad credit. This dealership offered me a good financing deal, and I was able to get out of the dealership the same day with a new car More

by Rose Walsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 08, 2022 -

Auto Club of Edison responded

Good Morning, Rose! Thank you so much for the 5-star review! We are glad that you enjoyed your car buying process here at the Auto Lounge Of Edison! Please feel free to take advantage of our referral program you may give us a call at 732-769-1400 for any questions.

June 24, 2022

When I first came in, I was greeted by Robert and he was super nice and welcoming. He advised me to get a used Lexus GX, no pressure. I fell in love with the car after the first test drive. This was the bes More

by Cole Duncan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 08, 2022 -

Auto Club of Edison responded

Good Morning, Cole! Thank you so much for the 5-star review! We are glad that you enjoyed your car buying process here at the Auto Lounge Of Edison! Please feel free to take advantage of our referral program you may give us a call at 732-769-1400 for any questions. Congrats on your new vehicle!

June 22, 2022

I am so happy I found this dealership. The market right now is crazy but they helped me find a nice car at a reasonable price the same day. It was my pleasure to work with real professiona More

by Ed Langston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash
Aug 08, 2022 -

Auto Club of Edison responded

Good Morning, Ed Thank you so much for the 5-star review! We are glad that you enjoyed your car buying process here at the Auto Lounge Of Edison! Thank you for the kind words!

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