Auto Club of Edison

Give you the run around and I caught them in a lie. twenty minutes in the dealership gave me such a bad vibe I walked out before signing anythin (Thank God) Unprofessional would be the word to sum thi twenty minutes in the dealership gave me such a bad vibe I walked out before signing anythin (Thank God) Unprofessional would be the word to sum this place up. Maybe there style suits the area I'm not sure I'm not from around there. More

I had a great purchasing experience with Loman Ford. I very happy with my new Ford Edge and Mike was a very helpful salesman who made my whole buying process a pleasurable one. He did not preassure me in very happy with my new Ford Edge and Mike was a very helpful salesman who made my whole buying process a pleasurable one. He did not preassure me in any way and I would highly suggest everyone to ask for him when you enter they're dealership. Also Roger the finance manager made me feel at ease and got me a great finance rate on my new vehicle.I love my new Edge and will shop at Loman when I'm reday to make my next purchase. More

All i can say is that i had a great experience at Loman Ford. I purchased a 2004 Ford Explorer and it was the best car purchase i ever made. I didnt feel pressured at all. I also sent my brother in to get Ford. I purchased a 2004 Ford Explorer and it was the best car purchase i ever made. I didnt feel pressured at all. I also sent my brother in to get a vehicle also. To top everything off i got a free gift card with my purchase. My salesman was Kenny and he made my experience really smooth and easy. If you are looking for a great car with a great price, this is the place to go. More

Needed work done on my car, the service writers were very helpful and polite! I went to the parts department to look at some accessories while my car was being repaired, they too were very friendly and profe helpful and polite! I went to the parts department to look at some accessories while my car was being repaired, they too were very friendly and professional. Very good service! I would definitely recommend this dealer to friends and family! More

This was the worse car buying experience I have ever had. They pulled a bait and switch. I test drove,read the sticker price, and ordered a 6 cylinder sportage and was given a 4 clyinder. Which I found out w They pulled a bait and switch. I test drove,read the sticker price, and ordered a 6 cylinder sportage and was given a 4 clyinder. Which I found out when I received my title. Gave me one set of numbers and had a whole different set of numbers when I went to pick up the car.Told my insurance company the lien holder was chase then financed it through wells fargo saysing me to get a letter from wells fargo stating that i didn't show them proof of insurance.I had an appointment to pick up the car and they left me sitting there for 2 hours. Their attitudes were very indifferent, not what you would expect from someone trying to sell you something.SORRY I DIDN'T READ THESE REVIEWS BEFORE I WENT THERE!! I will do everything in my power to have them right this wrong. I WOULD REALLY LIKE TO HAVE THEM CLOSE DOWN. BEWARE OF ANN! SHE LIES & CHEATS!! I am sure baiting & switching is not legal, so I will go after them. But I just hope this will help you to be forewarned so you don't go through what I did. More

Why would you replace somehting on my truck if it did not need it and then charge me for it after you told me you guys screwed up to begin with. Its breaks down again at my house one day later and you Tow i need it and then charge me for it after you told me you guys screwed up to begin with. Its breaks down again at my house one day later and you Tow it to your shop and then say you do not want to fix it and for me to tow it out of there. Worst dealer around DO NOT DEAL WITH THESE PEOPLE ESPECIALLY FOR JACK SWARTZ AND DANNY IN SERVICE. SCHOULD OF GONE TO FAMILY FORD OR JACK TREBOUR. More

I would not required this dealership too anyone or companies Iknow. i walked in there and they treated me like i was not good enough for their dealership. they were yell at each other and also they we companies Iknow. i walked in there and they treated me like i was not good enough for their dealership. they were yell at each other and also they were talking bad about the customers behind their back. and i believe that was uncalled for and very unprofessional. More

my parents attempted to purchase a car at lomans. they signed all the paperwork and were told this would be their monthly price. then all the trouble started. the financial lending institution called my p signed all the paperwork and were told this would be their monthly price. then all the trouble started. the financial lending institution called my parents at home numerously alerting them to the fact that their was a problem with their application. why didnt lomans call since they are the ones who dealt with the bank to get the loan initially? my parents went down to lomans on 3 different occasions over the course of 2 days. during which time i received a phone call from this pat sweeny saying that hes been trying now for a couple of days to get ahold of my dad who had just left lomans. this pat sweeny is a real piece of work. they now were telling my dad he needed to come up with more info for the bank which he did. the paperwork was never sufficient. they also went up higher on the per month cost of the car than from the original agreed upon price. finally my dad was willing to pay cash for the car if they came down on the price which they said fine. when my dad showed up with cash they changed the price of the car to $2000 above the price they agreed on. the problem my parents faced was they already gave up their leased car that they were gonna purchase because lomans assured them they would be able to make a deal and then they LIED. the worst thing of all here is that my parents are senior citizens and got taken advantage of in the worst way possible. this dealership and pat sweeny are the worst. DONT EVER GO TO THIS DEALERSHIP THEY ARE LIARS AND CHEATERS. More

Our Ford van needed some servicing that was covered under warranty. I also scheduled a tune-up and oil change to my car. Loman's service department charged me $300.00 for a diagnostic test (when you hook u warranty. I also scheduled a tune-up and oil change to my car. Loman's service department charged me $300.00 for a diagnostic test (when you hook up the computer to the car to diagnose a problem) and they charged me for it twice under the repair through the warranty and then under the tune-up! I disputed the double charge and was rudely spoken to by their service person (I believe his name was Greg), not the manager Vinny but the other guy there who works behind the counter. He was extremely rude and kept talking over me. I have never encountered such horrible customer service and was when I called the Ford dealership in the Caldwell area, they agreed that I should have had to pay a diagnosis charge for the tune-up! I called Greg back and explained to him what the other dealership said. He cut me off and told me "well, too bad." I couldn't believe it. He would not even allow me to transfer to speak with his manager Vinny. By the way, my son's diagnosis computer cost $400.00. Most dealers charge $90.00 to diagnose. I already had the codes for the warranty work. Since, then, I have heard many of the same rip off stories about Loman Ford of Parsippany. I will never return and tell everyone I know about the terrible customer service and scam they did on us. AWFUL, AWFUL, AWFUL! Corporate has been informed as well. More

I am shopping for a 2010 Mustang and ended up working with Pat Sweeney at Loman Ford, and although I have not yet made a purchase decision, it has been the best pre-sales car experience I have ever encou with Pat Sweeney at Loman Ford, and although I have not yet made a purchase decision, it has been the best pre-sales car experience I have ever encountered. He is courteous, informed, and always does what he says he will do. He politely answered every question I had. My previous experiences with car sales staff has been so bad, that I am writing this review to encourage and reward such exemplary sales conduct. More