Auto Club of Edison
Edison, NJ
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Absolute definition of bait and switch and I guarantee they will reply to this and state otherwise but I can promise that this is EXACTLY how they operate. The dealership is very nice inside, friendly peo they will reply to this and state otherwise but I can promise that this is EXACTLY how they operate. The dealership is very nice inside, friendly people but they are the most deceptive dealership I have ever worked with. Let me elaborate on my experience a bit… I came in regarding a 2020 Infinity QX80 which I found on Cars.com listed for $32,995. The car wasn’t perfect, supposedly had gone through a multipoint inspection which I call BS on because the rear tire was in the red for tire tread depth and would never pass an actual state inspection… I digress, getting back to the numbers here. So the car is listed for $32,995 on Cars.com and on their website for $32,895 if paying cash, WHICH I WAS. Typical back and forth dealership experience, the sales rep comes back with the numbers and it’s just shy of 40 grand EXCLUDING sales tax. They added in $3,495 for a certified inspection (not CPO, they claimed it was a certified inspection because it was through a Nissan dealership), $1,495 technology fee (I could be wrong on the actual fee but the price is correct), $800 doc fee and if I remember correctly there was another $995 fee for something else. I should’ve prefaced this but I purchase a new used vehicle about every 14-16 months because of my job and the extensive travel I do. I’m no rookie to buying cars. This is without a doubt the most deceptive dealership I have ever encountered and let me add one more thinly.. the sales manager justified the deception stating it’s a competitive market and he needs to lure people in with a low price so that his salesperson can build value once they are in the store. Stay away from this place, it was a waste of two hours of my time and I feel like I lost brain cells trying to explain how what they are doing is bait and switch. It was literally me talking to a wall. I’ll be reporting this to the BBB as well. More
Getting a 2021 Mercedes-Benz GLS Mercedes-Maybach was actually pretty easy thanks to John! He helped me get approved and took care of all the papers without me having to worry about anything at all. actually pretty easy thanks to John! He helped me get approved and took care of all the papers without me having to worry about anything at all. More
Friendly people took care of me while there. I got a Cadillac for a decent price. They even helped me to get approved despite my inferior credit. I would recommend this dealer. I am pleased. I got a Cadillac for a decent price. They even helped me to get approved despite my inferior credit. I would recommend this dealer. I am pleased. More
Fantastic customer service. They helped me with my trade-in and gave me good value for my old car. I ended up finding a perfect Mercedes-Benz GLE here. Great place for all of yo They helped me with my trade-in and gave me good value for my old car. I ended up finding a perfect Mercedes-Benz GLE here. Great place for all of your car shopping needs. More
I have been approved for a Lucid Air Dream Edition thanks to their incredible staff. They made sure that all the paperwork was done properly and got me an amazing offer for this beautiful vehicle. I am happy to their incredible staff. They made sure that all the paperwork was done properly and got me an amazing offer for this beautiful vehicle. I am happy beyond words and I will always refer all of my friends and family here! More
Thousands of dollars in fees! Don’t waste your time. Could have left with a great car-but the numbers didn’t make sense. Turns out they tacked on $7000 in BS fees. Many reviewer Don’t waste your time. Could have left with a great car-but the numbers didn’t make sense. Turns out they tacked on $7000 in BS fees. Many reviewers will say the same thing. More
I was dreaming about a Chevrolet Corvette for such a long time and could not imagine that it can become my reality so easily! I want to say a huge thank you to the entire team at this dealership for helping time and could not imagine that it can become my reality so easily! I want to say a huge thank you to the entire team at this dealership for helping me get approved and making sure everything runs smoothly. You are the best! More



