"Long overdue review, great place!"
- Eric Erwin
First, I apologize for the delay in this review, time ALWAYS wins. I bought a 2007 Yukon Denali XL from auto country about a year ago and now getting around for this review. I must laugh at not only some of these one star reviews as well as any other dealership. Listen, it's rather simple people. You are buying a USED car, with lots of miles. If you want brand new, then go to a new car dealer and pay the price. A used car is that. A risk to any buyer. It could be perfect today, and tomorrow something can break! It's not the dealer's fault unless they hid the issues, but any educated buyer can generally see past this. Now, this is my review/experience. It was simple, easy transaction, and they sold a solid vehicle. I drove nearly 4 hours to buy this here (price attracted me). They really went through this truck and replace a lot of things, and made it right. Even at the time of negotiation, they fixed a broken door handle and rear defrost line (none are state inspection items). I even requested at my cost to replace plugs and wires, and they sent pictures to me during the process for piece of mind. I still to this day have an occasional issue, but it's an 11 year old truck with 170K, so it's expected, and at NO WAY do I blame the dealer! Just fix it and keep driving. We took it on a 10 hour trip to DC with 5 kids, two adults, and our luggage last week with no issues. Great experience, great truck, and be cautious over these one star reviews. AND PLEASE, if you have an immediate issue with the car as you drive off, this dealer probably didn't know about it. Be nice and courteous, as they will in return and try to rectify the situation. They don't want to loose their reputation over something silly. Leaving a bad review and nasty comments shows the characteristics of yourself, and those bad reviews probably travel with you from dealer to dealer. I apologize that I don't recall the gentleman's name I worked with, but up most professional and respectful and patient. Thanks!!!!
"I would give this place negative stars if I could"
DO NOT BUY FROM THIS HORRIBLE PLACE! It’s a lemon only lot. Your car won’t make it week before it needs work, and when they send it in to get worked on they only fix the bare minimum of the problem so the lights turn off. Then if you tell them the “check gauge” light is on (which only comes on if your driving and overheating) they say “it wasn’t on when we dropped it off”. Handed them a engine diagnostic showing a cylinder 4 misfire and they replaced 1 of the 6 spark plugs, ignored the check gauge light and reset the check engine light. I drove it to see family for the holidays, roughly a week after purchase, and overheated halfway stranding me in Pennsylvania. Could have killed me and my girlfriend, I cannot stress this enough DO NOT SHOP HERE
Going to Auto Country,was the best decision I’ve every made.Sam the sales rep made my transition so smooth,and stress free,the staff there is very helpful and nice,Sam help put me into a suv that was well within my budget!!!So if you need a car!!! Stop by Auto Country in Abington,go see Sam😊
Thank You!!!Steve for the teddy bear,my daughter loves it😊
Employees Worked With