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Auto First LLC

Mechanicsburg, PA

4.0
358 Reviews

6305 Carlisle Pike

Mechanicsburg, PA

17050

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358 Reviews of Auto First LLC

February 24, 2021

Everyone was willing to help me find the car i needed in a limited amount of time,very helpful and I’ll come back when I get my next car. More

by Jaquanw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Stephanie Yamasaki
February 24, 2021

I needed a suv that was safe an reliable for myself and my 2 year old son. I had a horrible previous experience car buying experience prior to this and ended up a car that Fred helped me uncover the facts More

by Jmpratt0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hershey
February 24, 2021

Great dealership. Brian was great. He got my deal done quick and was very helpful the whole time! Highly recommend! They have great cars in the lot and make sure you leave happy! More

by ZScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Danny Khouri, John Khouri, Joe Khouri
Feb 24, 2021 -

Auto First LLC responded

We are so happy that you are loving your new purchase! Enjoy your new ride!

February 24, 2021

Everyone there is cool and they are always very friendly. They will most definitely try their hardest to work with you. Very Thorough and patient. More

by Yadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Whalen, Brian Lee
Feb 24, 2021 -

Auto First LLC responded

We strive to help our customers in any way we can, during the sale and after the sale. Thank you for your kind words!

February 23, 2021

I purchased a 2006 Jeep Wrangler, Fred Hershey made the buying experience seamless and stress free. I will be recommending Auto First and Fred to others. More

by CJW_1969
Recommend Dealer
Yes
Employees Worked With
Fred Hershey
Feb 23, 2021 -

Auto First LLC responded

We hope that you are enjoying your Jeep Wrangler! Thank you so much for the review!

February 22, 2021

Considering I put these guys way out of their comfort zone by requesting a trade-in for a much older truck than they normally keep in stock, I was very satisfied with the exchange. I was given an excelle More

by agrawlins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Whalen, Fred Hershey
Feb 22, 2021 -

Auto First LLC responded

Hi Adam! Thank you for your review. I think there was a miscommunication about the fog lights. Claire turned them on for you and back off. After turning them off, you wanted to try for yourself and turn them on to see how it worked/check it out. At that point, both of you walked away after you turned them on to check out some extra (really nice) features that you added to your Civic. I apologize for the miscommunication, but Claire did make a point to turn them off because she knew it was an older vehicle and they die quick if you leave any lights on. They were left on the second time they were turned back on by you so that you can see how they work. Which we completely understand that you wanted to try them out for yourself. As far as the Bluetooth, we apologize the sales people weren't as helpful and seemed "lost" as you mentioned. They are extremely well educated on any factory radio for any make and have them memorized to the T. Unfortunately, when previous customers put an aftermarket radio in their car, it makes it harder for us to understand and know exactly how to navigate it. But we do try out best to help you where we can. We noticed the 4 star reviews and 1 star review for Fred. We want all of our customers to have a 5 star experience with us and it is what we shoot for during the sale and after the sale. f there is anything we can do to make this right let us know. Our goal is to go above and beyond for customers.

February 17, 2021

He's amazing and it was great deal. I asked to get a full tank before I left and they filled it up no hesitation. More

by GioA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hershey
Feb 18, 2021 -

Auto First LLC responded

Thank you so much for your kind words and for taking the time to give us a review!

February 17, 2021

What can I say - they’re the best! My husband and I travel from Maryland to come here and get work done on our car. They’re honest and great with reasonable pricing! More

by vkatsifis6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Khouri, John Khouri
Feb 18, 2021 -

Auto First LLC responded

Thank you so much for your kind words!

February 16, 2021

I am happy enjoying the Jeep Wrangler with my wife. Thank you Brian lee for providing me with a good service. You are an excellent person with a good volume of customer service. Thank you autofirst. More

by The pomposo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee
Feb 16, 2021 -

Auto First LLC responded

We are so happy that you are enjoying the Jeep Wrangler!! Thank you for your awesome review!

February 15, 2021

ABSOLUTELY THE BEST EXPERIENCE! Aaron was more than amazing and made sure I didn’t leave until I was satisfied he stayed hours with me and had a solution to EVERY PROBLEM we encountered ! Thank you aga More

by Jaylanmalachi0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Patz
Feb 16, 2021 -

Auto First LLC responded

Thank you all of your kind words! Enjoy your new ride!!

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