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Auto Gallery Gainesville
Gainesville, GA
206 Reviews
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March 06, 2017
Michelle was AWESOME! Y'all, Michelle is amazing! Right from the start she told us she would do anything she could get to get us the car we wanted. Through many ups and d Y'all, Michelle is amazing! Right from the start she told us she would do anything she could get to get us the car we wanted. Through many ups and downs, she did exactly as she said she would. We drove home in the car we wanted, thanks to Michelle! She was very professional but also very relatable and friendly and very understanding of our situation. She was very knowledgeable about the vehicles we test drove. Thanks again Michelle. We couldn't have asked for a better sales advisor! More
by Ashley Vickers
Employees Worked With
Michelle Hernandez
Helpful February 28, 2017
Great dealership !! They are the best ! All are PROS! Stayed late for us. Came from Al., ran late,Gave me a great deal. Love em ! Thanks yall! They are the best ! All are PROS! Stayed late for us. Came from Al., ran late,Gave me a great deal. Love em ! Thanks yall! More
by Butch Mann
Employees Worked With
Sergio Coreno, Maribel Acosta, virginia Hernandez
February 28, 2017
Awesome experience!!! Had a wonderful experience from the time I inquired about the vehicle. Maribel, my sales lady was very helpful and not pushy. She worked with me on ev Had a wonderful experience from the time I inquired about the vehicle. Maribel, my sales lady was very helpful and not pushy. She worked with me on everything that I asked for. Thanks again for this wonderful experience! More
by Josh Winchester
Employees Worked With
Sergio Coreno, Maribel Acosta
February 24, 2017
SCAM AVOID at all COSTS!!! I am writing this so maybe I can help someone else avoid frustration and stress and prevent putting you or your family through a bad situation or hear I am writing this so maybe I can help someone else avoid frustration and stress and prevent putting you or your family through a bad situation or heartache!!!! Let's just say if I could rate this place a negative 0 infinity I would!!! They start out so nice treating you like family basically like all dealerships do but this next part is where they differ from many other dealerships!!!! When we picked our vehicle they had a few minor flaws they said they would fix before they brought it to us then when we received it nothing fixed then we had to turn around drive an hour back to the dealership and they still didn't fix it properly and then told us it wasn't their problem even though we were promised it would be fixed and detailed before we signed anything then they said it was in their garage getting worked on so we signed stuff and come to find out they fixed nothing!SCAM... SCAM...SCAM!! Then we were told we would get a remote to the dumb gps thing that shuts off your vehicle whenever they feel like and of course we never got that until after having the car for almost a year then they gave us a key that didn't work and they didn't fix that for a week or two! Then on top of that after having the car for about two weeks the brakes started having issues and they refused to fix it they said that it was our fault somehow... then later on I found out they lied about how much we got for a trade-in even on the paperwork because after paying on the vehicle for almost a year we hadn't even put a dent in the payments... then auto gallery and J&j financial split up but still work together and that's when even bigger problems started! They are extremely rude and hardly ever answer their phone whenever you try to speak they cut you off midsentence because they want to hear nothing you have to say and they always think they're right and come to find out a lot of times they don't have their facts straight! And I always talked about my account with them and they didn't like how I got things done and so they made it where I was no longer allowed to speak on the account only my husband could and they didn't ask my husband permission to take me off the account!!! The worst one at these things is the manager of J&j financial she will yell at you over the phone and refused to let you talk and if you do get to talk she cuts you off and if you can't hear or understand something she says she refuses to repeat herself!! And she will make decisions and change things on your account without your permission! And WORST of all she will call you and make threats all because she didn't get her facts straight before calling and yelling at you!!!! So all in all AVOID this place at all costs!!!!!!! More
by Frustrated car buyer
Employees Worked With
Worked with none of these
February 23, 2017
My very first car! Thanks to Auto Gallery I was finally able to find the best car for me. Great service, great deals, and great people willing to work with you to make s Thanks to Auto Gallery I was finally able to find the best car for me. Great service, great deals, and great people willing to work with you to make sure that you walk out a happy customer! Thank You Guys!!! More
by Mayra Lopez
Employees Worked With
Sergio Coreno, Maribel Acosta
February 23, 2017
so thankful to the staff at AGI I was in a position to really need a new car and my credit score wasn't great so i almost didn't even stop there. I didn't figure i could get anything I was in a position to really need a new car and my credit score wasn't great so i almost didn't even stop there. I didn't figure i could get anything on that lot...but i did stop to look and Jason Mendoza got me aproved that day and i went the following morning to bring home my awesome car. They really worked with me. I am so grateful I stopped even against the odds. Thanks Auto Gallery Inc. More
by Mrs Russell
Employees Worked With
Jason Mendoza, virginia Hernandez
February 20, 2017
Great Car Buying Experience! Found my dream car at this dealership! As an out of state buyer I contacted Jason and team who were very responsive. Flew down from NC to complete the Found my dream car at this dealership! As an out of state buyer I contacted Jason and team who were very responsive. Flew down from NC to complete the deal! This was a phenomenal experience! Everything was organized and detailed. I highly recommend this dealership and working with Jason in particular. He goes above and beyond for his customers. More
by McRaeW22
Employees Worked With
Sergio, Ashley, Jason Mendoza
February 14, 2017
So happy with my new car Am very happy with the costumer service i received today from Maribel she had a lot of patience with me thank you for helping me today i went home hap Am very happy with the costumer service i received today from Maribel she had a lot of patience with me thank you for helping me today i went home happy!! I so really recommend this dealership! 4th car no issues! More
by Yadira303030
Employees Worked With
Sergio Coreno, Maribel Acosta
February 04, 2017
Good Customer Service The workers are vey nice & understanding! No issues with my experience. Would recommend to someone else. Great quality on cars. Customer Service outst The workers are vey nice & understanding! No issues with my experience. Would recommend to someone else. Great quality on cars. Customer Service outstanding and Caring! More
by RCrayton09
Employees Worked With
Sergio Coreno, Maribel Acosta
January 26, 2017
New car!! Woohoo! Me and my wife had an amazing experience here! We did not feel pressured to buy, and Ashley, the sales lady made sure to explain everything until we Me and my wife had an amazing experience here! We did not feel pressured to buy, and Ashley, the sales lady made sure to explain everything until we absolutely understand it! Since we are first-time buyers, we were very hesitant about buying a new car because we felt like we did not know anything about it! The auto gallery made it very easy with a welcoming atmosphere! More
by Sylvester_19_94
Employees Worked With
Ashley Miranda, Sergio Coreno, anissa jackson
