Auto Gallery Mitsubishi - Corona

WORST RUN DEALERSHIP & MANAGEMENT EVER I can't possibly go into all the details of our experience. We came to buy a used car and we were in the process of that transaction when everything w I can't possibly go into all the details of our experience. We came to buy a used car and we were in the process of that transaction when everything went sideways. Everything took way longer than it should of. Every question we asked and clarity we sought was met with rudeness and condescending behavior. When managers approached us they never introduced themselves. We ended up dealing with the GM, whom never told us who she was and was increasingly rude, condescending, rolling her eyes, scoffing at us, laughing at us and raising her voice. We finally said we would not buy a car from then and then she said good we just want you to leave. At this point I still did not know she was the GM, we demanded to speak to the GM and to give us our credit app back which we had only minutes before handed over. She refused and told us to leave. Only after my husband threatened to call the police did we find out she was the GM. They would not give us our application back, even though she admitted she had not run our credit. She then started attacking me personally with insults. We finally left. We were offended and appalled at the horrific behavior of this dealership. Never have I dealt with upper management that was so unprofessional. I can only guess that she must be related to the owner because she has multiple bad reviews online describing her as condescending and rude. Furthermore, after posting a Yelp review, the customer service person who contacted me privately was equally appalling. Blaming me, insulting me, and being condescending and rude again, only proving my point! Horrible, horrible experience! More