I bought a BMW 740i from Claude and Esther in May, 2003. It was a very low-pressure, and pleasurable experience. The car was already in excellent condition, but needed new tires, and a minor adjustment to the front door. Claude bought the new tires, and paid to have them mounted and installed. The door adjustment was also made. He also personally drove me to pick up a CD changer cartridge at a nearby BMW dealership because it was missing in my car. One thing that I wasn't completely happy about was that the car only had one key, and I had to pay for that out of my pocket (about $125). However, he did order it for me, so I was able to take advantage of his discount. I applied for my financing through E-Loan, and it further decreased any sense of dealing with a pushy dealer or finance department. Even after the sale, Claude and his wife were available to assist with any questions or issues I had. They run a good, fair, and honest business.