Was looking to replace my "03 Chevy Malibu that my daughter had totaled, Tom was very helpful in showing me the cars he had and answering questions. Decided on an "02 Jeep Cherokee that he had just got in, they cleaned it up and even replaced the heater coil on it without charging me more for it. Tom was very easy to work with and would have even waited for my check from the insurance company if needed. My mechanic looked over the Jeep thoroughly and he gave it a thumbs up! I was very happy with my experience at Auto Outlet and would recommend him to friends & family without hesitation. Easy car buying experience I have ever had.